Jensen AG

Rümlang

Service Advisor

  • 21 July 2026
  • 100%
  • Permanent position
  • Rümlang

Job summary

Join Jensen AG as a Serviceberater*in in a dynamic team! Enjoy a positive work environment and great benefits.

Tasks

  • Provide personal care and advice to customers while handling vehicles.
  • Plan and coordinate workshop appointments efficiently.
  • Communicate transparently about services and costs with clients.

Skills

  • Commercial or technical training in the automotive sector required.
  • Strong organizational skills and a reliable work ethic essential.
  • Fluent in German and good English; additional languages are a plus.

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About the job


Are you a service advisor and know that good customer service is much more than just coordinating appointments?

Do you understand the concerns of our customers, keep an overview even in hectic situations, and ensure that a workshop visit becomes a positive experience?

Then it might be exciting for you with us.
To strengthen our team, we are looking for:

Service Advisor 80 - 100%


Your tasks:

• Personal care and advice
• Receiving vehicles and creating service and repair orders
• Planning and coordinating workshop appointments
• Preparing cost estimates and transparent communication of the work to be done
• Ongoing coordination between customers, workshop, and sales
• Handling warranty and goodwill cases as well as invoicing
• Vehicle handovers and explanation of the work performed

What to expect with us:

• Modern infrastructure and digital work processes
• A family-like team that works together and supports each other
• Lots of personal responsibility and varied tasks
• Direct customer contact with decision-making scope
• Quality and customer satisfaction are our top priorities

What you bring with you:

• Commercial or technical training in the automotive industry
• Enjoyment of daily contact with people and a strong service mentality
• Organisational talent as well as an independent and reliable working style
• Digital openness
• Confident German and good English skills (additional languages are an advantage)
• Valid driving licence category B
• Enthusiasm for mobility and the aspiration to advise empathetically and competently

Why Jensen:

Because we believe that good service starts with people.

Our customers should feel well cared for from the first conversation to the vehicle handover. For this, we are looking for people who take responsibility, think ahead, and enjoy their profession.

And because good work also deserves good conditions:
We consciously invest in people who want to advance professionally – and not stand still.
Therefore, we actively support you in further training and specialisations if you want to develop.

With us, this also includes:
• free on your birthday
• annual Christmas dinner including partner
• annual team outing
• 5 weeks holiday, 6 weeks after 5 years of company service
and many other benefits that make your working day noticeably more pleasant.

Sounds like your next step? Then we look forward to receiving your application dossier.

We are happy to answer questions via jobs@jensen.ch

Apply now

We kindly ask all recruitment agencies to refrain from sending us candidates.


Jensen AG – Ifangstrasse 11– CH-8153 Rümlang – 044 817 88 88 – www.jensen.ch


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