Technical Trainer & Dealer Support Expert - (M/F) (80% - 100%)

About the job

Mazda – Founded in 1920 in Hiroshima, Japan, today manufactures vehicles that combine unique design, innovative technologies and pure driving pleasure, which inspire our customers worldwide. We stand for an unconventional approach, possess great passion and the will to face new challenges together in order to make a difference. Mazda (Suisse) SA – We are the official importer of Mazda for Switzerland and Liechtenstein and belong to the global group of Mazda Motor Corporation, headquartered in Hiroshima (Japan). We are responsible for the sales of new cars, spare parts and accessories in the Swiss market. Our strength lies in the partnership-based collaboration with our sales and service partners. The customer is always at the centre of our thinking. With this, we strive for long-term and sustainable high customer satisfaction and loyalty.

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To strengthen our Technical Aftersales team, we are looking for a:

Technical Trainer & Dealer Support Expert

(M/F) (80% - 100%)

Workplace: Oftringen (Canton Aargau), flexible work organisation with 2 days home office

YOUR MISSION

You ensure the technical competence development of our Mazda dealer network in Switzerland and support our partners with your expertise in the areas of diagnostics, new technologies and electromobility. In doing so, you make a significant contribution to the service quality and sustainable success of our network.

YOUR TASKS

TRAINING & COMPETENCE DEVELOPMENT

Planning and conducting technical training for the Mazda dealer network. Development and optimisation of training materials and training concepts. Support of further education and training programmes. Promotion of know-how transfer on new vehicle technologies and electromobility. Ensuring knowledge transfer to the Swiss dealer network.

TECHNICAL SUPPORT & EXPERT ADVICE

Support of the technical hotline in complex diagnostic and repair cases. Analysis of technical cases and collaboration with Mazda Motor Europe.

YOUR PROFILE

• Completed training in the automotive sector with further training as an automotive diagnostician.
• Several years of experience (min. 5 years) in vehicle technology, diagnostics and ideally in training professionals.
• Enthusiasm for mobility as well as a strong interest in the latest vehicle technologies and technical innovations.
• Communicative, independent and solution-oriented personality.
• German spoken and written, confident French and basic English skills.

WHY MAZDA?

Work in a pleasant and professional environment with a passionate and ambitious team.

Opportunity to develop within a unique and successful car brand.

Attractive working conditions, further benefits will be explained to you in a personal interview.

ARE YOU INTERESTED AND WOULD LIKE TO APPLY?

Please send your complete application documents (cover letter, CV, copies of certificates/certifications).