Customer Support Employee (m/f/d) 50%

About the job

Vaudoise is one of the leading Swiss insurance companies and an attractive, future-oriented employer. In line with its cooperative identity and values, Vaudoise creates a healthy, inclusive, and inspiring working environment where you can develop further.

In our Central Switzerland general agency, we live the values of closeness, proactivity, humanity, and trustworthiness every day. We see ourselves not only as an insurance provider but rather as a partner to our customers on their path to financial security and well-being. To meet this claim, we are looking for a customer support employee who embodies these values and supports our customers with commitment and warmth.

The following exciting tasks await you:

• Supporting our customer support staff
• Preparing quotes in the non-life sectors for private customers
• Processing claims
• Handling the correspondence arising
• Serving the insurance partner and their customers by telephone

This is what sets you apart:

• Completed training in the insurance sector with experience in the commercial field + VBV certification
• Good knowledge of the insurance agency channel is an advantage
• Confident German language skills, both spoken and written
• Sales- and customer-oriented
• Independent working and flexibility
• Communicative and open personality

If, in addition, you are a dynamic personality who remains calm even in hectic times, is resilient, and is not afraid to make independent decisions, then you fit perfectly into our team! We are looking for someone who not only thinks ahead but also acts proactively and can flexibly adapt to changing requirements.

In return, we offer you:

• A pleasant working environment in a cooperative company that has been voted best employer several times
• Numerous social benefits, including flexibility in work organisation and various employee discounts
• A dynamic team
• The well-being of employees as the first priority

We look forward to receiving your complete application documents electronically (including CV, cover letter, copies of work references and diplomas).