Employee: Business Support & Dispatch North (a)

13 May 2026
100%
Basel

Job summary

Join our team as a Mitarbeiter:in Business Support & Dispo Nord! Enjoy a dynamic work environment with great benefits.

Tasks

Manage and ensure quality of customer contract data in Microsoft Dynamics 365.
Collect and prepare performance metrics for customer reporting.
Coordinate and track work orders in our CAFM systems.

Skills

Strong IT affinity, proficiency in MS Office, especially Excel.
Analytical skills with a structured and solution-oriented approach.
Team-oriented mindset with a proactive, hands-on mentality.

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About the job

Employee: Business Support & Dispatch North (a) 80% - 100%

- Recording, maintenance and quality assurance of customer contract data in the CRM system Microsoft Dynamics 365.
- Collecting, consolidating and preparing performance indicators for the creation of customer reports.
- Processing, coordinating and tracking work orders in our CAFM systems.
- Preparation of estimates and quotations as well as participation in the order-to-cash process.
- Preparation and assurance of billing-relevant data in the CAFM system (FMS @ISS) as a basis for invoicing.

- You have a strong IT affinity and sound knowledge of MS Office applications, especially Excel, as well as good database skills.
- You possess pronounced analytical skills and work in a structured, quality-conscious and solution-oriented manner.
- You are team-oriented and appreciate collaboration in a dynamic, versatile environment.
- You have a high degree of initiative and a pronounced "hands-on mentality".
- Confident German language skills; additional language skills are an advantage.

- Wide range of internal development opportunities
- 16 weeks maternity leave
- Employee celebrations and appreciation programmes
- Discounted mobile subscriptions from Swisscom for the whole family
- Staff offer platform with attractive discounts and special conditions
- Structured onboarding in the initial phase