Service Hub Specialist - Operations

About the job

Join our Operations team as part of the Service Hub, where we ensure the smooth and efficient execution of key banking processes. In this role, you will contribute to high-quality service delivery by managing a broad range of operational activities in a structured and regulated environment, working closely with internal and external stakeholders.

What would your role be?

As an Operations Specialist within the Service Hub, you are responsible for the timely, accurate and efficient execution of a broad range of operational banking activities. You ensure smooth processing in line with internal guidelines, regulatory requirements and defined quality standards.

Execution of day-to-day operational banking tasks

Handling and resolution of inquiries from internal and external stakeholders

Support in the onboarding of client relationships

Maintenance and updating of client lifecycle data

Processing of payment transactions and securities trades

Execution of account closures and related processes

Processing of credit and debit card-related activities

What are we looking for?

Several years of experience in operations within Wealth Management or a comparable environment.

Full professional proficiency (C1) in German and English.

Accurate, structured and reliable working style.

Ability to work under pressure and manage high volumes while maintaining quality standards.

Strong attention to detail and a high level of quality awareness.

Interest in operational banking processes and activities.

This position requires full on-site presence in Zurich. Remote working / home office is not foreseen for this role.

What do we offer?

Top Zurich location with collaboration spaces (including rooftop terraces) and free lunch.

Friendly, diverse team in an open-office space.

All the latest technology to help you excel and advance.

Agile environment in how we think, the way we work and our trust for each other.

Flat hierarchy with collaboration at all levels.

Campus feeling and a collaborative spirit.

We are looking for talented people, not just a CV that ticks all the boxes. Even if you do not have absolutely everything we have asked for, if this role sounds like a good fit for you, we encourage you to apply.

We use cookies to display personalized content and targeted advertising, and to analyze the website history. Further information can be found in our Cookie Policy.

To change your settings or refuse all but the necessary functional cookies, you can configure your cookie and tracking settings. By clicking "Accept" you activate the recording of all data. The last selected settings are saved.