Hospitality Events Assistant

About the job

Where extraordinary events are brought to life through precision, passion, and attention to detail.
Elegant gala dinners, exclusive weddings, high-profile corporate events, incentives, and private celebrations – in two of the most renowned hotels in the Swiss Alps.

As our Events Assistant, you support our Events Manager in planning and coordinating exceptional events at the Kulm Hotel St. Moritz and the Grand Hotel Kronenhof Pontresina.

Behind the scenes, you ensure that information is accurate, deadlines are met, and countless individual details merge into a perfectly prepared event.

This is what you will achieve with us

Your Responsibilities:

• Customer Communication & Coordination: You assist with daily communication with clients and event organisers. You respond to enquiries professionally and follow up on outstanding details such as rooming lists, menus, timings, dietary requirements, and individual requests.
• Attention to Detail: From personalised menu cards and place cards to signage and seating plans – you coordinate event materials and ensure everything is correct, complete, and ready on time.
• BEOs & Event Documentation: You create, update, and distribute Banquet Event Orders (BEOs), function sheets, and other event documentation to ensure all relevant departments have accurate and up-to-date information.
• Event Planning & Site Inspections: You support on-site inspections and planning meetings, coordinate event details, and keep track of deadlines, open decisions, and important milestones.
• Systems & Administration: You maintain event files, client records, as well as CRM and event management systems, and assist in monitoring deposits, payment plans, and other contractual and operational deadlines.
• Internal Interface: You work closely with banqueting, kitchen, reservations, front office, rooms division, and revenue management to ensure operational teams have all the information needed for smooth event execution.
• One Team, Two Hotels: You support the event team at both the Kulm Hotel St. Moritz and the Grand Hotel Kronenhof Pontresina, contributing to uniform processes and the highest quality standards across the entire Kulm Group.

• Education: Completed training in hospitality, gastronomy, event management, or a commercial field.
• Experience: You have initial professional experience in hospitality, events, or a similar role. Experience in luxury hospitality is a significant advantage.
• Organisational Talent: You have an exceptional eye for detail and work in a structured and reliable manner. Even when multiple deadlines coincide, you remain calm and keep an overview.
• Your Personality: You are service-oriented, proactive, and solution-focused. You communicate confidently and professionally with international guests and internal colleagues.
• Your Ambition: You are motivated to further develop your expertise in events and luxury hospitality and to take on more responsibility as your experience grows.
• Languages: C1 level in German and English; knowledge of Italian is an advantage.
• Start: From November 2026 | Location: St. Moritz & Pontresina

What Awaits You With Us:

• An Exclusive Environment: You will shape luxury events within one of the best hotel groups in the Swiss Alps.
• Development Opportunities: A structured role with excellent opportunities to expand your expertise in event planning and gradually take on more responsibility.
• Breathtaking Surroundings: You live and work in the stunning Engadine mountain world and enjoy attractive employee discounts and benefits.