Zürich
Business Engineer Digital Teaching Operations & Workflow Automation (m/f/d)
- 13 October 2026
- 80 – 100%
- Temporary
About the job
Business Engineer Digital Teaching Operations & Workflow Automation (m/f/d)
At ETH Zurich, over 20,000 students are enrolled at bachelor’s and master’s level or as auditors. The teaching operations behind this are managed through a broad application landscape. The Digital Teaching Operations team of the Academic Services department is responsible for support, maintenance, conception, configuration, and further development of the digital teaching operations landscape.
For the strategic project "Digital Campus" we are looking for a committed and solution-oriented individual as a Business Engineer on a fixed-term contract until the project ends in September 2029. In this role, you will actively shape the digital transformation of teaching operations and make a decisive contribution to the successful introduction of new processes, systems, and ways of working.
Project Background
The "Digital Campus" project fundamentally renews the existing teaching operations landscape. Numerous historically grown applications and processes are replaced by an integrated, future-proof solution landscape.
Successful implementation requires not only technological changes but also the continuous development of processes, roles, and forms of collaboration. As a Business Engineer, you form the bridge between specialist departments, IT, and project organisation, ensuring that professional requirements are effectively translated into functioning solutions.
Job Description
- Analysis, design, and optimisation of business processes throughout the entire solution lifecycle
- Collection, structuring, and prioritisation of professional requirements in close collaboration with specialist departments, external software providers, and internal IT
- Development of viable and sustainable solution concepts at the interface between business and technology
- Participation in the introduction, further development, and continuous improvement of the Digital Campus solution landscape
- Conception, implementation, and further development of workflow automations as well as support in the introduction of AI-supported working methods and tools
- Definition of professional quality and acceptance criteria as well as ensuring the professional quality of solutions
- Planning, execution, and support of testing, professional acceptance, releases, and quality assurance
- Ensuring sustainable documentation as well as building and maintaining process, product, and project knowledge
- Co-responsibility for operation, further development, and support of existing applications
- Close collaboration with specialist departments, project management, developers, and other stakeholders for the successful implementation of change initiatives
Profile
- Completed university degree in business informatics, computer science, or a comparable field
- 3-5 years of experience as a Business Engineer, Business Analyst, Requirements Engineer, or in a comparable role
- Experience in digitalisation, transformation, or IT projects
- Practical experience with workflow automation, ideally based on N8N, as well as interest in AI-supported tools and working methods
- Good knowledge of SQL and data analysis is an advantage
- Strong analytical skills as well as a structured and solution-oriented working style
- Ability to prepare complex professional and technical contexts appropriately for the target audience
- High quality awareness as well as experience in testing, professional acceptance, or quality assurance
- Strong communication and collaboration skills as well as enjoyment in working with diverse stakeholder groups
- Independent, responsible, and proactive personality with high initiative
- Confident handling of Jira, Confluence, and Microsoft 365
- Enthusiasm for actively shaping the digital transformation and developing sustainable solutions at the interface of business and IT
- Fluent German spoken and written
We Offer
Your job with impact: Become part of ETH Zurich and actively shape the digital future of teaching operations.
You can expect a challenging and meaningful environment with high visibility, diverse opportunities for design, and a committed interdisciplinary team. In an open and trusting working atmosphere, you can take responsibility, contribute new ideas, and continuously develop your skills.
We offer flexible working models, attractive training opportunities, as well as the chance to help shape modern technologies and innovative working methods in one of ETH Zurich’s most significant transformation projects.
Working, Teaching and Researching at ETH ZurichDiversity and Sustainability are Important to Us
In line with our values , ETH Zurich supports an inclusive culture. We promote equal opportunities, value diversity, and maintain a working and learning environment where the rights and dignity of all employees and students are respected. On our Equal Opportunities and Diversity website , you can learn how we ensure a fair and open environment in which everyone can develop and flourish. Sustainability is a core value for us – we are consistently working towards a climate-neutral future.Curious? So Are We.
We look forward to your online application with the following documents:
- Motivation letter
- Curriculum vitae
- Work certificates and diplomas
Further information about Digital Campus can be found on our website . For enquiries, Nino Süess, nino.sueess@akd.ethz.ch (no application documents), will be happy to assist you.
Please apply exclusively via the online application portal. Applications by e-mail or post will not be considered.
We would like to point out that the pre-selection is carried out by the responsible recruiters and not by artificial intelligence.
For personnel placement, the ETH Zurich terms and conditions apply.
