Receptionist 80-100% (15 September 26 to 30 April 27)

About the job

Your tasks will make FORTYSEVEN a haven of well-being

• With your warm hospitality and professional demeanour, you ensure that our guests feel welcome and comfortable from the very first second of their stay.
• You ensure a smooth and relaxed check-in and check-out, making the stay completely pleasant and stress-free for our guests.
• As a competent contact person, you handle guest enquiries and complaints with empathy and confident problem-solving. You always find the right balance between empathy and efficiency. Finally, you oversee the lost property area and ensure that all lost items are found again.
• You ensure a smooth process at the cash desk and sell tickets, vouchers and shop items with friendliness and competence. Your careful cash management guarantees that all transactions are handled correctly.
• You provide our guests with comprehensive advice on our diverse thermal spa offerings and coordinate spa appointments in the absence of the spa reception. You are the guide to their wellness experience and always strive to make the time at FORTYSEVEN a highlight.

With your warm and professional manner, you will delight your guests.

What I wish for from you

• Ideally, you have experience in a similar position and have already worked in upscale hospitality or the wellness sector
• You should be familiar with the procedures at a reception or in daily direct customer contact
• You have a high level of proficiency in German, both spoken and written, and possess good oral and written English skills. Knowledge of additional foreign languages is an advantage.
• Ideally, you are familiar with our cash/access system TAC

How you should be as a receptionist

• You are characterised by your independence, motivation and reliability and are a team player through and through
• Since you are in direct contact with guests, it is important that you are a cheerful and service-oriented person. The well-being of our guests is your top priority and you enjoy fulfilling their wishes. You will be the face of FORTYSEVEN
• You don’t mind working shifts, weekends or public holidays, but you enjoy at least one free weekend per month
• For these tasks, it is important that you have good physical fitness and are used to being on your feet all day. Also remember that we always have warm temperatures and the humidity in a thermal spa can be quite high – you should like that

Your salary

If you bring the necessary knowledge and experience for this position, we would be pleased to offer you a fair salary between CHF 54,700 and CHF 58,600 (100% workload).

If you do not meet all the requirements, we still look forward to your application. In this case, your starting salary may be slightly below this range.

Your benefits

• Work in a modern environment and actively contribute
• Benefit from attractive and above-average social security benefits and comprehensive perks
• Generous cost contribution for education and further training
• Use discounts with various partners, such as wholesalers, car dealerships, pharmacies as well as our membership with Benefit@work
• Enjoy free entry to the FORTYSEVEN wellness spa
• You receive a 50% discount all year round on all FORTYSEVEN massages and treatments
• You can always arrive by car; a parking space is provided (chargeable)

Your contacts

For general questions about the application process, please contact directly:

Suvathy Rajan
HR Business Partner

+41 56 269 79 66

Please submit your application exclusively via our application tool.

For questions about the job content, please contact directly:

Sophie Andert
Head of Reception and Sales

s.andert@fortyseven.ch