Verfora SA
Villars-sur-Glâne
CRM Application Owner (m/f/d) 60%-80%
- 03 July 2026
- 60 – 80%
- Villars-sur-Glâne
Job summary
Join a dynamic team at Galenica, enhancing Microsoft Dynamics CRM. Enjoy a collaborative work environment with great benefits.
Tasks
- Oversee operations, support, and development of Microsoft Dynamics CRM.
- Act as a liaison for CRM topics, coordinating with various stakeholders.
- Analyze requirements, prioritize optimizations, and implement new features.
Skills
- Experience in a similar CRM role with strong Microsoft Dynamics knowledge.
- Excellent communication skills and a collaborative mindset.
- Fluency in German and good French language skills.
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About the job
What you can achieve
- You are responsible for the operation, support (1st and 2nd level) and further development of Microsoft Dynamics CRM
- You are the contact person for CRM topics and coordinate collaboration with departments, IT and external partners
- You analyse requirements, prioritise optimisations and accompany the implementation of new functions
- You plan tests and training sessions and support users with questions about the CRM
- You ensure data quality and assist with the maintenance and cleansing of master data
- You document processes and actively participate in CRM and digitalisation projects
What you bring with you
- Experience in a comparable CRM role
- Very good knowledge of CRM systems, ideally Microsoft Dynamics 365
- Microsoft certifications (Dynamics 365 Sales and/or Customer Insights) as well as Power BI knowledge are advantageous
- Structured, independent and solution-oriented working style
- Enjoyment of operational tasks as well as the further development of processes and systems
- Strong communication skills and enjoyment of collaboration with internal and external stakeholders
- Very good German and good French skills
5 weeks holiday, with the option to purchase up to 10 additional holiday days or take unpaid leave
Pension fund with favourable premium sharing - approx. 2/3 are covered by us
Various discounts in our pharmacies and with other top brands
Expand your skills through funded and supported training and further education as well as internal development opportunities
Family-friendly with 16 weeks maternity leave (100% salary) and 20 days paternity leave (100% salary), as well as participation in child funds
Registered shares at preferential prices - not only engage professionally with Galenica but also invest
Mobile and flexible working in agreement with the team
