Balerna
Team Leader Medic-Help 100%
- 23 October 2026
- 100%
- Permanent position
About the job
Impact a better future! Contribute to fulfilling our mission in the field of migration with commitment and professionalism. At ORS, we accompany refugees from their arrival in Europe through to integration into the local community. Neutral, flexible and attentive – values that guide us in our work and form the basis for the positive difference we achieve together.
ORS operates in Switzerland, Germany, Austria and Italy and is part of the Serco Group, an international provider of public services. Our mission focuses on the care and integration of asylum seekers and refugees. With employees from over 100 nations, we promote diversity and cohesion. Quality and responsible action are our top priorities.
As a partner of the federal government, cantons and municipalities, we offer you the opportunity to engage in a socially relevant field.
To complement our team at the BAZ Pasture centre, we are looking for a Team Leader Medic-Help at 100% from 01.01.2027.
Your Responsibilities
- Ensure proper daily operations and compliance with operational procedures and prescribed processes. Implement the directives of the Medic-Help regional management and the SEM (BEKO) as well as SEM manual - access to medical care for asylum seekers and procedures in the BAZ, guidelines for handling medicinal products, BAG outbreak management manual and ORS processes), as well as the client’s requirements
- Organise, advise, and partly personally conduct regular training for non-medical caregivers in basic medical care/emergency procedures and prevention
- Further develop the specialist area and optimise workflows in consultation with the Medic-Help regional management
- Be responsible for the proper management of the centre pharmacies
- Coordinate staff allocation and manage/update time management
- Conduct and prepare timely and effective reporting for the Medic-Help regional management
- Holistically lead your staff taking into account the directives of the management and expectations of ORS cross-sectional functions
- Be responsible for the professional leadership of the subordinate team regarding the specialist area
Your Profile
- Tertiary education: Federal professional examination (Federal FA) or equivalent (e.g. HF diploma)
- 0 to 1 year relevant professional experience
- Leadership experience desired
- Basic and user knowledge of MS Office applications
- Impeccable reputation (no entries in debt enforcement and criminal records)
- German | spoken: C1 | written: C1
- French | spoken: B1 | written: B1
- English | spoken: B1 | written: B1
You are proactive and fully committed to the area of responsibility entrusted to you. Your strengths include flexibility, independent working and a healthy assertiveness. High work quality and a consistent service and customer-oriented mindset are a matter of course for you. You communicate skilfully and your positive attitude to life is motivating, facilitates your access to people and promotes collaboration. Advisory and high social competence as well as confident appearance complete your profile.
What We Offer You
- You can expect a varied, fulfilling role in a multicultural, dynamic environment
- You benefit from a wide range of training and further education programmes
- We are committed to pay equity and are proud of our Fair-ON-Pay-Advanced certification
- We offer the possibility to take unpaid leave or purchase additional holiday days
For questions, Ms Beatrice Winter, Deputy Mandate Manager, is happy to assist you at +41 79 938 90 24.
