Zürich
Senior Customer Advisor Counter (m/f/d)
- 19 August 2026
- 80 – 100%
- Permanent position
- German (Intermediate)
About the job
Raiffeisenbank Zurich is a successful, rapidly growing and dynamic bank with 6 branches in the city area. Over 90 employees live and work by the motto "with heart and competence" we conquer Zurich.Discover the unique culture that combines entrepreneurial commitment, fairness and personal performance planning and choose an employer with modern employment conditions, a wide variety of tasks and a high degree of creative freedom.
Senior Customer Advisor Counter (m/f/d)
What can you expect?
- Ensuring discreet, high-quality service at the counter as well as a warm welcome to our customers
- Handling all counter transactions (cash transactions, currency exchange, precious metals) in compliance with all due diligence obligations (including KYC)
- Comprehensive, needs-oriented advice in the areas of payments, saving, investing and pension provision
- Active needs identification, cross-selling as well as targeted referral to specialist advisors and appointment scheduling
- Support and guidance of customers in the digital world as well as active participation in sales and market development measures
What do you bring with you?
- Completed banking training or comparable qualification as well as experience in the counter and cash area
- Strong customer and service orientation with high trustworthiness, integrity and sense of responsibility
- Enjoyment of intensive customer contact as well as pronounced hospitality qualities with a winning manner
- Strong communication skills as well as sales flair for active needs identification and customer approach
- Fluent German skills, additional language skills (English, French, Italian) are an advantage
We provide room for initiative and co-creation
We invite our employees to actively shape their work and take responsibility. This creates varied tasks that generate real added value – for all those who want to make a difference.
We promote personal and professional development
Lifelong learning is part of our culture. We create space for individual professional and personal development and support our employees specifically – with a diverse internal training offer as well as a cost contribution for external further training.
We live diversity and equal opportunities
We promote the different perspectives, experiences and skills in our teams. Because this diversity makes us special and contributes decisively to our success.
We enable the purchase of additional holiday weeks
Our employees can purchase up to two additional holiday weeks per year in addition to the regular holidays.
Do you have questions?
For content-related questions about the position:
Nush Lazri
Team Leader Private Customer Advisory
+41 (43) 2447930
For questions about the application process:
Sinem Soysal
HR Specialist RB
+41 (44) 7452971
We look forward to your online application
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