Event Coordinator

As an Events & Groups Coordinator, you are the primary contact for our clients for the organisation and follow-up of their events. You ensure coordination between the sales, operational teams and clients to guarantee smooth execution and an exceptional experience, from event confirmation to post-event follow-up.

Your main responsibilities

Event management and coordination

• Handle and follow up all incoming requests related to corporate & social groups and events through all communication channels.
• Coordinate all hotel services to ensure flawless event execution.
• Manage accommodation bookings for groups and integrate rooming lists.
• Prepare commercial proposals, quotes and event confirmations in collaboration with clients.
• Organise and lead pre- and post-event meetings with various departments.
• Read, analyse and prepare event files as well as Banquet Event Orders (BEO) to ensure clear understanding of client needs.
• Determine setup schedules, space configurations, specific client requirements, buffets, service stations and other operational needs.
• Participate in site visits and present facilities to clients when necessary.
• Manage post-event billing & commissions.

Client relations

• Be the main client contact throughout the process (before, during and after the event).
• Ensure presence during events to verify that all agreed arrangements are respected.
• Conduct post-event follow-up to measure client satisfaction and identify areas for improvement.

Business development

• Identify opportunities and propose complementary services tailored to client needs.
• Generate additional revenue through the enhancement of the establishment’s services.
• Contribute to optimising revenue related to events, rooms, catering and ancillary services.
• Ensure compliance with the establishment’s quality standards and brand standards.

Profile sought

• Training and/or experience in hospitality, tourism, events, management or equivalent field.
• Proven initial experience in event organisation, group coordination, hospitality or client project management.
• Excellent organisational skills and keen attention to detail.
• Excellent interpersonal skills and strong client orientation.
• Ability to manage multiple files simultaneously in a dynamic environment.
• Excellent written and oral communication skills.
• Team spirit, flexibility, positive attitude and service mindset.
• Ability to anticipate, solve problems and take initiative.
• Curiosity and willingness for continuous learning.
• Proficiency in IT tools and hotel or event software.
• Fluent French and English essential; any other language is an advantage.

We offer you

• A stimulating and international work environment.
• Varied projects and large-scale events.
• A collaborative and passionate team.
• Opportunities for professional development and career progression.
• The opportunity to directly contribute to our clients’ satisfaction and the success of their events.

You enjoy orchestrating the details that make a difference, creating exceptional experiences for your clients and have curiosity as a quality? Join us and contribute to the success of every event.