Workshop Administration Clerk 80-100% (m/f/d)

About the job

Workshop Administration Clerk 80-100% (m/f/d)

Reference number 82609

Who are we?

Bucher Municipal develops, produces and sells municipal vehicles for cleaning public and private traffic areas — worldwide, with locations in Europe, America, Asia and Australia. In Niederweningen, we operate the Sales & Service Centre Switzerland. We are looking for you for our service and repair workshop.

Your tasks

• Service and repair acceptance: You receive customer requests by phone and e-mail, clarify them and create the service order in the ERP system.
• Planning: You plan appointments, personnel and materials together with the workshop coordinator and service mechanics, organise transport and keep customers in German-speaking and Western Switzerland informed about the appointment.
• Cost estimates: You prepare cost estimates, agree the scope of repair with the customer and arrange a replacement vehicle if necessary.
• Material disposition: You record the material requirements in the order, check availability in the warehouse and report urgently needed parts to procurement in good time. You book withdrawals and returns in the ERP system.
• Reports and times: You maintain the reports of the service mechanics and post hours and parts to the order.

Your profile

• Completed commercial or technical basic training (EFZ) — for example, commercial apprenticeship with good technical understanding or commercial vehicle/automotive specialist with commercial further training
• Experience in service or workshop internal sales, ideally with commercial vehicles, municipal vehicles or construction machinery
• Confident handling of ERP systems and MS Office
• Structured, reliable working method and the calm to prioritise in day-to-day business: with us, sometimes a vehicle waits while the phone rings
• German and French at communication level — you support customers in German-speaking and Western Switzerland. English is an advantage for group documents
• Driving licence category B is an advantage

What we offer

• 40-hour week at 100% — correspondingly 32 hours at 80%, with flexible working hours
• 25 to 30 days holiday
• Time- and market-appropriate remuneration as well as financial participation in company success
• Company pension scheme with attractive contribution models
• Own staff restaurant at discounted prices, fresh fruit, water station
• Free parking for bicycles, cars and motorcycles, own filling station and e-charging stations at discounted prices, good public transport connection
• Induction programme, individual further training and internal language courses
• Occupational health management, ergonomic workplaces, team and company events

Have we aroused your interest? Then apply HERE .
Sarah Salerno, Human Resources Manager, looks forward to your application.