Technical Clerk Complaints & Warranty (m/f/d) 100%, permanent from now

About the job

Tasks

• Check, process and coordinate warranty and complaint cases
• Assert claims against suppliers and cooperate with purchasing and quality assurance
• Analyse causes of errors and costs as well as identify optimisation potentials
• Evaluate key figures and recognise recurring quality problems
• Record new machines in the system and maintain master data in the ERP

Requirements

• Technical training in the vehicle, agricultural machinery or construction machinery sector, supplemented by commercial further training
• Professional experience in technical administration, warranty processing or complaint handling
• Confident handling of MS Office; ERP knowledge is an advantage
• Very good German and good English skills
• Structured, precise and independent working style as well as pronounced communication skills and negotiation confidence

Remarks

We look forward to receiving your complete application documents.