Teamlead Service Delivery (a)

About the job

Do you want to actively shape the future of Green?

At Green, you have the opportunity to take on a key role in an innovative and future-oriented company. As Teamlead Service Delivery (a), you are responsible for leading a dedicated team of Delivery Managers and play a major role in connecting our customers with reliable power and connectivity infrastructure. You optimize our delivery processes and ensure the highest quality and efficiency. 

Your workplace is located at our sites in Dielsdorf (Zurich) or Lupfig (Aargau). We are looking for a leader with expertise in the data center environment who drives our vision forward with passion, foresight, and innovative spirit. 

Become part of Green and help shape the future of digital infrastructure with us!

Your area of responsibility

In the role of Teamlead Service Delivery (a), you take on central responsibility for the successful implementation and further development of our service processes. You lead and develop a dedicated team of Delivery Managers and ensure that our customer orders are handled efficiently and with the highest service quality. 

Your tasks include:

• Leading and further developing the Delivery Managers to ensure a high-performing and motivated team
• Coordinating, managing, and supporting customer orders to ensure smooth processing
• Ensuring efficient delivery processes as well as continuous optimization of service quality
• Managing and monitoring projects, including escalation management, to proactively address challenges
• Working closely with internal departments and external partners to create synergies and achieve common goals

Your skills

• You bring experience in a leadership role, ideally in the data center or infrastructure environment, and convince with a structured and solution-oriented way of working. Your high social and communication skills enable you to motivate and successfully lead teams.
• A strong sense of responsibility and assertiveness characterize you as well as solid technical knowledge in the areas of power and connectivity. This combination makes you a crucial interface between technology and team. 
• With your expertise and commitment, you contribute significantly to maintaining service quality at the highest level and driving innovative solutions forward

Our offer

At Green, you will find a warm and collegial working environment where team spirit is highly valued. Your team is well-coordinated and will support you especially in the initial phase. We place great importance on short decision-making paths and flat hierarchies, enabling you to quickly and effectively contribute your ideas. 

Green is experiencing healthy growth and offers you the opportunity to actively participate in shaping the digital future in Switzerland. With our pioneering spirit, innovative strength, and strong partnerships, we set standards in the industry.

Our employees maintain the start-up mentality of an SME and serve our private and business customers with great passion and commitment. Together we shape the digital future – be a part of it!

Are you in?

We look forward to applications (a) of all kinds – the (a) stands for diversity, also in our job title. You can easily submit your application via the "Apply now" button. Please note that we can only consider applications submitted through this channel. Unfortunately, we cannot process applications sent by email or other channels. 

If you have questions about our application process or an open position, you can contact us anytime at hrm@green.ch. Please understand that we are difficult to reach by phone as we are often involved in interviews.

What happens after your application? After we receive your application, we will carefully review it. Within 7 days of receiving your documents, we will get back to you to provide feedback. Our goal is to make the application process as transparent and pleasant as possible for you.

If you are shortlisted, we will invite you to a first interview via Teams. In this conversation, we want to get to know you better and find out together if we are a good fit.

We look forward to accompanying you on your journey and hopefully welcoming you soon as part of Green. 

For this role, we do not use the support of recruitment agencies. Thank you for your understanding.