Receptionist/Telephone Operator 60% (m/f/d)
- 26 October 2026
- 60%
- Permanent position
- German (Fluent), English (Intermediate), Italian (Intermediate)
- 8008 Zürich
About the job
The Balgrist University Hospital is one of the most renowned orthopaedic clinics in Switzerland, with an affiliated Paraplegia Centre and international recognition.
For our competent reception team, we are looking for a
Next steps
For our competent reception team, we are looking for a
Receptionist/Telephone Operator 60% (m/f/d)
from 1 October 2026 or by arrangement.Your tasks
- Warm welcome of patients, visitors and employees
- Friendly, competent provision of information and assistance
- Receiving and forwarding all telephone calls and e-mail messages
- Responding to telephone and written enquiries
- Receiving and administratively processing patient and customer concerns
- Ordering transports (taxis etc.)
- Carrying out various administrative tasks
- Collection of invoice amounts from self-payers
- Management of key cabinet, laptop allocation and lost property
- Calling up key personnel according to MHB in extraordinary events
- Operation of alarm display panels, especially the fire alarm system
Your profile
- Willingness to work shifts (between 06:30 and 21:15) and weekends/public holidays
- Completed commercial-oriented training and several years of professional experience (preferably in upscale hospitality)
- Well-groomed appearance
- Positive, attentive and responsible nature
- Resilient, quick comprehension, independent and precise working style
- Strong customer and service orientation
- Very good oral and written German skills, understanding of Swiss German as well as fluency in English and Italian are required; additional languages are an advantage
Our offer
- Opportunity to contribute to a respected orthopaedic clinic with an excellent reputation
- Motivated employees with great commitment
- Comprehensive induction
- 50% travel discount on the ZVV Bonus Pass or an annual contribution to a general subscription
- Enjoy a healthy and balanced lunch at reduced prices in our company-owned staff restaurant
- A free day off on your birthday
Next steps
For further information, please contact Ms Miriam Ruchti, Head of Reception / Telephone Operator, Tel. +41 44 386 11 07.
We look forward to receiving your complete online application.
Please note that we are happy to process applications by post, but for administrative reasons, we do not return them.
We look forward to receiving your complete online application.
Please note that we are happy to process applications by post, but for administrative reasons, we do not return them.
