Employee Backoffice/Sales Internal Service (m/f/d) 80 - 100% Urnäsch (approx. 20 mins from St. Gallen)

09 May 2026
80 – 100%
Permanent position
Rotkreuz

Job summary

Join a leading Swiss telecommunications company with over 1,000 employees. Engage in a dynamic work environment with great benefits.

Tasks

Process orders and manage data entry in internal systems.
Provide timely support for customer inquiries via phone and email.
Assist the B2B sales team with various tasks and customer support.

Skills

Commercial training and experience in an administrative role preferred.
Proficiency in MS Office, especially Excel and Word.
Fluent in German and very good French communication skills.

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About the job

We are a young publicly listed Swiss and German company in the dynamic telecommunications industry, which has developed from a start-up in 1999 to the Swiss market leader with more than 1,000 employees. The mobilezone holding ag includes the subsidiaries in Switzerland, mobilezone ag, mobilezone business, mobilezone reload ag and TalkTalk AG. The business customer area consists of the backoffice department based in Urnäsch AR, the key account management which looks after the major customers, as well as regional teams of account managers who take care of the SME customers on the move.

To support our backoffice team, we are looking for you in Urnäsch immediately or by arrangement as:

Employee Backoffice/Sales Internal Service mobilezone B2B (m/f/d) 80 - 100% Urnäsch (approx. 20 mins from St. Gallen)

We offer you:

Modern infrastructure in a central location (Urnäsch)
Working in a young, dynamic team
Sustainability lived in everyday work
Collegial atmosphere with informal culture
Hybrid working model with fixed office and home office days

Accident insurance in the private section
Appreciative corporate culture
Employee offers in the telecommunications sector
Attractive occupational pension scheme benefits
Discounts on products and services of other companies and much more

A commercial basic education is a prerequisite for this interesting job. Initial professional experience in an administrative activity in internal service, ideally in the telecommunications sector, is an advantage. You are proficient in handling MS Office products (Excel, Word, Outlook). Fluent German skills are a must, very good French skills (spoken and written) are essential. Other languages (Italian, English) are a plus.

We are looking for a committed and enthusiastic member for our young, motivated team. With joy and

structured approach, you tackle the most diverse tasks. As an accessible and flexible team player

you communicate openly and straightforwardly with internal and external stakeholders and work with a lot of

personal responsibility. If you also have a flexible, communicative and independent personality, then we definitely want to get to know you.

You will take on the following tasks:

Order processing including data entry in internal systems and provider tools
Timely processing of telephone as well as written enquiries
Active support of the B2B sales team
Handling telephone concerns including active complaint management
Customer support regarding device orders, repairs, information on contract details etc. in German and French

Are you interested? Then send your complete application documents with photo, as well as details of your salary expectations.

Please note that we can only consider complete application documents. In addition, paper applications are not desired for ecological reasons.

Apply now via the online application system. For further information about the position, please contact Jürg Lütscher,

our Head of B2B Backoffice at +41 58 400 27 24 .

Apply now

mobilezone ag, Tüfenbergstrasse 11, 9107 Urnäsch | https://mobilezone.ch