Team Leader Sales Inside Sales 100% (a)

About the job

KWC Professional stands for over 140 years of expertise in water management. Thanks to innovative and intelligent washroom and sanitary solutions for the public and commercial sectors, we are among the world’s leading providers. Since mid-last year, KWC Professional has been part of the French Delabie Group.

For Delabie Switzerland AG (formerly KWC Group Management AG), we are looking immediately or by arrangement for a committed individual as

Team Leader Sales Inside Sales 100% (a)

Workplace: 5612 Villmergen

Your Tasks

• Manage and monitor inside sales, advise and guide on difficult tasks
• Lead, deploy and coordinate employees in a goal- and result-oriented manner in the processing of quotations and orders up to shipping management (export)
• Organise and conduct employee training
• Coordinate cross-team assignments
• Initiate and lead continuous process improvements
• Ensure ongoing communication with customers regarding order processing, availability and delivery planning. Identify any additional customer needs and forward internally
• Discuss and process large and special orders with the field sales organisation
• Create and coordinate schedules with contractual milestones. Ensure project controlling. Define, agree and approve work packages (e.g. definition of delivery scope, delimitation of deliveries etc.)
• Plan and execute project start, determine project participants. Coordinate interfaces, deadlines and services with contract partners
• Clarify corrective measures with customers, contract partners, suppliers and internal specialist departments and adjust to project status and progress
• Check and ensure economic requirements and contractual obligations
• Build an operational KPI set including monitoring and reporting as agreed

Your Profile

• Experience in leading teams in inside sales
• Completed commercial training or several years of professional experience in inside sales
• Independent and customer-oriented working style combined with precise working methods
• Communicative, resilient, well-organised and team-oriented personality
• Very good oral and written communication in German. Any additional language, especially Italian and/or French, is an advantage
• Good MS Office skills, SAP or other ERP knowledge

Our Offer

• Varied and exciting area of responsibility in a motivated team
• Promotion of independence and personal responsibility
• Above-average holidays and social benefits
• Well-located workplace in an industrial area with modern workstations/offices
• Free employee parking
• Permanent position

Interested? Make a mark and apply!

Michael Schmelz, HR contact person, looks forward to first contact with you. Please apply via the "Apply Now" button.