Customer Service/Contract Administration Clerk

About the job

The scope of duties includes:

• Creation and processing of contracts, tariffs, invoices and energy products
• Maintenance and updating of customer master data
• Support and advice for private and business customers in telephone
  and written enquiries
• Collaboration with internal specialist departments and external partners
• Support in the optimisation of administrative procedures and customer processes
• Participation in the optimisation of administrative procedures and customer processes
  

Your profile:

• Completed commercial basic training (EFZ) or similar qualification
• Professional experience in customer service, administration or contract management,
  ideally in the energy sector
• Knowledge of the programmes Innosolv and Abacus is an advantage
• Sound IT skills (Microsoft 365 etc.)

In addition to your strong organisational and communication skills, you impress
with your structured way of working, customer orientation and service-
oriented thinking. You have a confident, friendly and customer-focused manner
and are also a team player, independent, flexible, innovative and reliable.

Your perspective:
We offer you a family-like atmosphere in a small team and challenging,
responsible and interesting tasks in a future-oriented
company. An engaged team, a
appreciative corporate culture and attractive employment conditions await you.
The continuous training of our employees is a matter of course for us.