Accommodation and Landlord Support & Tourist Tax Manager (60% to 80%)

About the job

The Thun-Thunersee Tourism Association (TTST) is committed with great dedication to guests and partners around Lake Thun. The values of open communication, mutual trust and respect, responsibility, teamwork, and a culture of feedback at eye level are lived by us every day. Our leadership culture is based on cooperation, communication, and delegation.

To strengthen our team, we are looking for a

Accommodation and Landlord Support & Tourist Tax Manager (60% to 80%)

The Accommodation and Landlord Support department manages over 700 accommodations in the Thun-Thunersee region. Daily tasks include processing accommodation memberships, recording and maintaining master data of accommodations in the systems, collecting tourist taxes, as well as providing support for landlords and employees of the surrounding tourism offices with questions or concerns.

Your tasks

• You prepare the tourist tax accounting in the Thun-Thunersee association area and are responsible for the tourist tax collection in the city of Thun.
• You are responsible for checking the tourist tax accounts and ensuring their correct processing.
• You analyse existing tourist tax processes and continuously develop them further.
• You answer questions from landlords and tourism offices in the region regarding feratel Deskline, registration procedures, and the guest card tool, and conduct training sessions if necessary.
• You maintain and update the master data in feratel Deskline, including registration procedures and the guest card tool.
• You competently advise landlords on memberships and ensure the smooth processing of entries and exits.

Your qualities

• You have commercial training or further education; experience in the area of tourist taxes is an advantage.
• You have a strong affinity for different systems and programmes. Ideally, you already have knowledge of feratel Deskline and Cobra.
• You are a team-oriented personality and characterised by precise working methods.
• You bring enthusiasm for tourism and enjoy contact with various stakeholders.
• You think in a networked way and have a quick grasp.
• You enjoy lively customer contact – by phone, in writing, and in person.
• You have very good German skills; additional languages are an advantage.

What to expect

We offer you a varied and exciting job in a motivated and well-coordinated team at a central location at Thun station. We live a culture of informal address. We strengthen team competence and team spirit with internal training and events. In addition, you benefit from interesting fringe benefits and attractive employment conditions.

Show us who you are!

We look forward to receiving your electronic application by 30 October 2026.
Feel free to apply simply without a cover letter.
If you have any questions about this position, Enia Ruffener, Head of Accommodation and Landlord Support, will be happy to assist you: Telephone 033 225 90 0