Mathys AG Bettlach
Bettlach
Temporary Vacancy - Customer Service Representative Switzerland (m/f/d) 100%
- 02 November 2026
- 100%
- Temporary
- German (Fluent), French (Intermediate), English (Intermediate)
About the job
Are you looking for an exciting professional challenge in a dynamic and growing company in the field of orthopaedics? Then you are in the right place!
We are an American-Swiss company specialising in the development and manufacture of innovative orthopaedic products. Our established products enable patients to be more mobile and thus improve their quality of life.
We are an American-Swiss company specialising in the development and manufacture of innovative orthopaedic products. Our established products enable patients to be more mobile and thus improve their quality of life.
Temporary Vacancy - Customer Service Representative Switzerland (m/f/d) 100%
100%, Permanent Position
For a temporary, fixed-term position, we are looking for a committed and experienced personality in Customer Service to start immediately or by arrangement. In this responsible role, you act as the central interface between our customers, the field service, and internal departments. With your expertise, organisational talent, and solution-oriented working style, you make an important contribution to smooth processes and a positive customer experience.
This is what you can achieve
- Ensuring complete order processing, from order receipt to invoicing in the consignment and loan business of the subsidiary Enovis Surgical Switzerland GmbH
- Organisation and ensuring timely shipments
- Coordination and management of the loan service in Switzerland
- Management of stock, consignment, loan, and asset inventories
- Oral and written clarifications with various internal departments as well as with hospitals in connection with orders, purchases, and shipments
- Ensuring a reliable customer relationship
This is what you bring
- Commercial vocational training and experience in customer order processing and inventory management
- Very good oral and written knowledge of German as well as good oral French and English skills
- Advanced ERP knowledge (SAP/JDE)
- Proficient use of MS Office (Excel and Word)
- Independent, flexible, and process-oriented working style
- Service-oriented and friendly personality
- You have a high level of resilience and keep a cool head even in hectic situations
Your perspective
An exciting and varied role awaits you in the growth market of medical technology, which you can help shape as a professionally competent, committed, and proactive personality.
Enovis is a world-leading company in the field of orthopaedics and medical technology. As a traditional American-Swiss orthopaedic company with international production and development sites, we focus on the development, manufacture, and distribution of endoprosthetic solutions in orthopaedics. In 2021, Mathys and Enovis merged to strengthen their position in the growing market for artificial joints.
Chantal Ammann-Gasche
Senior Human Resources Manager
Tel: +41 32 644 17 85
Senior Human Resources Manager
Tel: +41 32 644 17 85
