Spreitenbach
Clerk in Dispatch 100%
- 11 March 2026
- 100%
- Permanent position
- Spreitenbach
Job summary
Join SIBIRGroup as a Disposition Specialist in Spreitenbach! Enjoy a dynamic work environment with opportunities for growth.
Tasks
- Handle repair requests via phone and digital platforms.
- Process customer orders and create exchange offers efficiently.
- Plan and coordinate service technician schedules effectively.
Skills
- Commercial training with technical understanding or vice versa required.
- Fluent in German, knowledge of FR/IT/EN is a plus.
- Proficient in ERP systems and MS Office essential.
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About the job
Vacancies
Clerk in Dispatch 40-100%
The SIBIRGroup pursues a contemporary strategy and offers a comprehensive product range as well as an all-brand repair service for kitchen and laundry – all from a single source and nationwide throughout Switzerland.
To strengthen our team at the headquarters in Spreitenbach, we are looking immediately or by arrangement for a reliable, responsible and bilingual person for our dispatch department.
Your tasks
- Receiving and processing repair reports (by phone and digitally)
- Recording and handling customer orders as well as preparing replacement offers
- Planning and coordinating the assignments of service technicians and installation technicians
- Appointment scheduling and customer notification in case of changes
- Telephone advice on products, accessories and services
- Processing and invoicing of work reports as well as handling of credit notes
- Monitoring open orders and general administrative tasks
- Maintaining customer data and supporting the customer centre as needed
Your profile
- Completed commercial training with technical understanding or technical training with a commercial background
- Several years of experience in a comparable position is an advantage
- Very good German skills, additional languages (FR/IT/EN) are an advantage
- Confident handling of ERP systems and MS Office
- Organisational talent, resilience and enjoyment of customer contact
We offer
- A wide-ranging area of responsibility in an environment where you can grow and develop
- A collegial collaboration, short communication channels with a strong hands-on mentality
- Modern office in a central location with free parking and a bus stop directly in front of the building
- Various other benefits and discounts
Are you ready to become a SIBIRian?
Send us your application documents by email to jobs@sibirgroup.ch – we look forward to hearing from you!
Do you have questions?
Contact Sabrina Senn, HR Generalist, by phone at +41 44 755 73 16.
We look forward to meeting you.
