Clerk In- & Output (80-100%)

About the job

You want to contribute? We give you room to manoeuvre. You think ahead? We support you in doing so. Together we shape the future for our customers! Interested? We look forward to hearing from you!

The IV Office of the Canton of Bern is undergoing change and is focusing on a modern corporate and leadership culture. The Service Centre, as the service centre of the IV Office Bern, ensures that processes, services and benefits are provided efficiently, uniformly and with high quality. In the Input & Output team, we are looking for a committed person to successfully manage the operational day-to-day business.

What you can achieve with us

• You ensure that incoming IV documents and applications are correctly digitally recorded, triaged and made available for further processing.
• You ensure that customers receive a prompt acknowledgement of receipt and support them with information on the registration and document process.
• You process digital incoming mail efficiently – from screening to quality control to forwarding or returning original documents.
• You coordinate the entire mail and document flow within the company, contributing to smooth operations.
• You ensure smooth and data protection-compliant handling of all documents received electronically.
• Your careful and structured way of working makes a significant contribution to quality assurance and the professional appearance of the Service Centre.

• In addition to your commercial basic training, you have several years of professional experience in an administrative environment.
• You work precisely and always keep an overview, even with many different tasks.
• No matter how much there is to do, you remain calm and focused.
• You love well-organised processes and ensure that everything runs smoothly.
• You work reliably, accurately and enjoy practical as well as office organisational tasks.
• Experience in mail processing or administration is a plus.
• We are a bilingual (German-French) company, so active knowledge of the respective other language is desirable. 

Working hours:
Annual working time (42 hours/week), possibility to work part-time as well as remotely, paid breaks

Holidays:
At least 25 days of holiday per year, 28 days from the age of 45 and 33 days from the age of 55. Possibility of unpaid leave

Salary:
Cantonal salary system, gender-neutral and comprehensible salary policy. Full salary during parental leave, military, civil protection and civil service

Social insurance:
Above-average contribution to the Bernese pension fund, payment of half the premium for non-occupational accident, supplementary accident and daily sickness allowance insurance

Training and further education:Financial and/or time contribution to training and further education projects

Health:
Ergonomically equipped workplaces, free fruit, discounted meals in the in-house restaurant, rest room, in-house massage option, participation in fitness activities and loan bicycles