Client Advisor Income Compensation (80%)

13 May 2026
80%
Permanent position
Zürich

Job summary

Join SVA Zürich as a Kundenberater/in Erwerbsersatz (80%)! Enjoy a supportive work environment with great benefits.

Tasks

Advise clients on Erwerbsersatz and Mutterschaftsentschädigung.
Handle inquiries via phone and written communication.
Process claims and manage appeals effectively.

Skills

Previous commercial or relevant vocational training required.
Strong communication and advisory skills essential.
Ability to work independently and in a team.

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About the job

Client Advisor Income Compensation (80%)

Our clients are well advised with you.

“I have to attend basic military training. Am I entitled to loss of earnings compensation?” “I am expecting a child. What do I need to do to receive maternity compensation?” Such and similar questions are asked daily of our client advisors in the area of income compensation. You maintain lively telephone and written contact with our clients and advise them on questions relating to loss of earnings and maternity compensation. You review the applications and determine the entitlements. Your interesting tasks also include handling objections.

You convince us both professionally and personally.

A prerequisite for this varied and demanding job is a commercial apprenticeship. Alternatively, you have another three-year vocational training and have completed business school.

Even if you want to change careers or re-enter the workforce, you are right with us. You are a personality who likes to think along, take initiative, and perform at your best in a dynamic environment. Personal responsibility and team spirit go hand in hand for you. Efficient working is a matter of course, whether it involves demanding tasks or routine work.

We not only demand, we also offer a lot.

SVA Zurich is the competence centre for social insurance. It is one of the top employers in the canton and is within walking distance of Zurich main station. There are good reasons why our over 1000 employees are above average satisfied: meaningful work, flexible working hours with home office, good social benefits, and an appreciative "Du" culture. Would you like to develop professionally and personally? Welcome to us!

You don’t know SVA Zurich? It’s high time to get to know us: www.svazurich.ch/erleben

Further information

Our HR partial manager, Nadine Sahli, will be happy to provide you with further information.

Telephone 044 448 55 52