Customer Advisor Inbound (DE/ FR)

About the job

Your Tasks:

• Acceptance and documentation of telephone calls in the technical and administrative area
• Processing customer enquiries and faults in 1st-level support
• Various other administrative and co-ordinating activities
• Ensuring a high level of customer satisfaction

Your Requirements:

• Completed basic training (commercial clerk or retail specialist or similar advantageous)
• Previous professional experience in customer advice / customer service / customer support
• Very good German and French skills
• High customer and service orientation
• Strong communication skills

• Willingness to work shifts Mon – Fri/ Sat: 08:00 – 16:00 (1 - 2 times a month on Saturday)

What you can expect

• Home office option after the induction period (3 - 4 days / week)
• A varied role in a motivated team
• The induction period on site lasts for a period of 3 months at 100% on site.

Are you interested? Then contact Linda Huber today - Telephone: 044 931 40 82 or via e-mail ( huber@workmanagement.ch ). I will be happy to provide you with further details.#Züri Are you interested? Then contact Linda Huber today - Telephone: 044 931 40 82 or via e-mail (linda.huber@workmanagement.ch). I will be happy to provide you with further details.

Your Contact Person

Linda Huber

Telephone: 044 931 40 82