F&B Training Manager 100% (m/f/d)

About the job

• Conducting coaching-on-the-floor sessions, quality support and service checks in the individual restaurants
• Responsibility for the operational training strategy in the Food & Beverage area in close coordination with the operational management according to current needs
• Planning and conducting training, individual development plans, as well as onboarding of new employees
• Implementation and compliance with Forbes, LQA and SDH standards taking into account internal processes and ISO guidelines
• Creation and evaluation of monthly training plans as well as continuous optimisation of the training structure
• Creation, maintenance and ongoing updating of SOPs, work instructions, as well as support in various projects
• As part of the opening of our three restaurants in December 2026, you will take on a central role in the structured onboarding of new employees and, together with the operational management, ensure smooth induction and consistent implementation of our quality and service standards from the outset

• Several years of professional experience in the Food & Beverage sector, ideally in upscale hospitality or gastronomy
• Practical experience in training, employee development, coaching or quality management is an advantage
• Structured, independent and responsible working style with high initiative
• Enjoy supporting employees, further developing service quality and being operationally present
• Good German and English skills, additional languages are an advantage

• Taster evenings and discounts at the Thermal Spa
• Free tickets to Tamina Gorge
• Trial stay after successful probation period
• Up to 50% discount in the restaurants
• Up to 50% discount at the fitness centre and Tamina Therme

The Grand Resort Bad Ragaz stands for quality, excellent service and has been awarded six Michelin stars, a green Michelin star as well as 76 GaultMillau points. The unique combination of luxury hospitality, gastronomy, spa, health, business, events and golf makes the Grand Resort distinctive and unique.

Our 800 employees strive for excellence with our values of personal responsibility, mindfulness and innovation. Want to become part of the team and culture? Then be sure to take the opportunity to grow with us in Europe’s leading Wellbeing & Medical Health Resort!