Head of Service (m/f) 80-100%

About the job

The restaurant ecluse is a unique project for unconventional, hands-on and innovative employees! Ecluse describes a world of its own, where the best products are sourced from within a 50km radius and served on the plate in uncompromising top quality. To strengthen our team, we are looking from October 2026 or by arrangement for a creative and passionate gastronome (m/f) for the following position:

Head of Service (m/f) 80-100%

You are

a passionate host, role model and team player by passion. You love good wine and good food

What awaits you (your tasks)

Service & Operation

• You ensure a clean mise en place in the service and beverage areas as well as hygiene and order
• You actively lead and shape the briefings and debriefings before and after service
• You guarantee a smooth, professional and guest-oriented service process
• You take on cash register responsibility and daily closing
• You operate and monitor our cash register system (Ikentoo / Lightspeed) for lunch menu and à la carte
• You train and further develop the team – in service, wine and upselling
• You lead the service team in the absence of the RM

Wine

• You organise and maintain our walk-in wine cabinet (stock, rotation, cleanliness)
• You look after and further develop the open wine selection
• You regularly update the wine list in consultation with management
• You calculate purchase and sales prices
• You coordinate wine orders and suppliers (independently at a later stage)
• You provide the team and guests with weekly wine recommendations and actively advise guests

Beverages

• You design the beverage offer in consultation with the RM: cocktails and signature drinks, non-alcoholic drinks, kombucha, kefir, infusions and ferments, beers, spirits and hot drinks
• You develop and test new drinks and recipes
• You keep an eye on the stock and inventory of all drinks
• You order drinks together with Piero and regularly update the drinks menu
• You ensure that restaurant identity, drinks and storytelling match
• You show strong operational presence on the floor and pitch in with day-to-day business

… and bring (advantageously)

• Completed training in gastronomy or several years of professional experience in service
• Experience in a comparable position as well as initial leadership experience
• Joy in guiding, motivating and further developing employees
• Very good German or French skills as well as good knowledge of the other language
• English skills are an advantage
• Sound knowledge of wine and beverages
• Independent, structured and responsible way of working
• Organisational talent and confident handling of lively service situations
• Distinct host qualities and enjoyment of personal guest contact
• High quality standards and a good eye for detail
• Resilience, flexibility and solution-oriented thinking
• Team spirit and open communication with kitchen and management
• Enthusiasm for regional products and sustainable gastronomy
• Enjoyment of variety, innovation and a lively working environment

We offer

• Variety
• Passion and joy in the gastronomy sector
• Responsibility over a station
• Working with guests / storytelling
• Contributing ideas (we like people with initiative)

Come to Biel, to a world where innovation, quality and creativity are lived. A young team, future-oriented work, fair employment conditions and humour await you. A world where sustainability, quality and creativity are paramount. A zero-waste concept, from cultivation through transport, processing, reuse and recycling. A closed loop. Our long-term goal. Become part of it and actively participate in the implementation.

"From the earth to the plate and back to the earth – Everything is connected

Tout est lié"

Nice to know:

- 75 seats inside / summer terrace + veranda 100 seats

- walk-in wine cabinet

- listed building / former watch factory

- large garden (including own vegetable & herb garden, outdoor kitchen)

- near the centre, next to Elfenau Park

Would you like to become part of our family and learn more about our future plans? Apply now and experience the gastronomy of the future.

We very much look forward to your application!

Laura & Sandro Bianchin