Safety and Customer Advisor in Network Customer Service (m/f/d)

14 May 2026
100%
Permanent position
Neuhausen

Job summary

Join our team as a Sicherheits- und Kundenberater im Netzkundenservice! Enjoy a dynamic work environment with flexible hours.

Tasks

Act as the main contact for network connection and installation queries.
Conduct inspections and ensure compliance with legal requirements.
Provide expert advice to clients and collaborate with contractors.

Skills

You should have an electrical background and relevant certifications.
Strong knowledge of electrical installation standards and regulations.
Proficient in MS Office and fluent in German.

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About the job

Safety and Customer Advisor in Network Customer Service (m/f/d)

In this interface role, you are the external and internal contact person for all network connection and electrical installation questions. You manage the installation and house connection system and ensure the house installation inspections in our supply area.

In this role, you process installation notifications and applications within the sovereign tasks of the network operator and ensure compliance with legal requirements.
The execution of tests, technical clarifications, and measurements for the safe and trouble-free operation of electrical systems is part of your responsibilities.
As a competent contact person, you advise customers, contractors, electrical installers, and architects on house installation technology and work closely with builders and planners.
You conduct random, periodic, and acceptance inspections, make decisions in the area of electrical appliance control, and ensure the careful maintenance of data in the SAP system.
With your expertise, you make an important contribution to a safe and reliable energy supply.
You have completed basic electrical training and ideally hold the Swiss federal certificate as an Electrical Safety Advisor.
Several years of professional experience in electrical installation and electrical inspections as well as sound knowledge of applicable standards and guidelines distinguish you.
Confident use of MS Office products and good German language skills, both spoken and written, are part of your profile.
You enjoy working in a team, think customer- and solution-oriented, and convince through your independent and reliable working style.
In addition, you hold a valid category B driving licence.
Versatile, interesting, and varied activity.
Flexible working hours, contemporary social benefits, and interesting training opportunities.
Modern workplaces and a motivated, collegial working environment.
The advantages of an SME with a flat hierarchy where there are short paths and plenty of scope for development.