Employee: F&B Administration

About the job

The Weisse Arena Group in LAAX is a pioneer in alpine tourism and an enthusiastic community for unique mountain adventures. With cable cars, hotels, gastronomy, sports and rental shops, as well as the LAAX School, we create unforgettable experiences for our guests – and attractive workplaces for our employees.

The F&B Administration and the gastronomy rocksresort jointly ensure smooth administrative and operational processes in our restaurants and bars.

The focus is on reliable information, efficient processes, and close collaboration between the operations management, the events department, and other internal areas. At the same time, we place great value on consistently high service quality and an all-round convincing guest experience.

In this role, you ensure the smooth running of administrative tasks in the F&B area and support the continuous development of our services. You relieve the Head of F&B Administration as well as the Head of Gastronomy rocksresort of administrative and organisational tasks, take on deputising duties as agreed, and support operationally in the restaurants and at gastronomy rocksresort events as needed.

• You assist with the programming, maintenance, and further development of the online reservation systems, especially Aleno.
• You contribute to the installation and support of mobile ordering solutions as well as to the cash register programming, including Lightspeed and Order Monkey.
• You implement food and menu cards and ensure the correct communication of offers and opening hours.
• You coordinate and check gastronomic information on Google, Guidle, websites, and other online channels.
• You prepare quotations and offers for gastronomy rocksresort and further develop the banquet folder.
• You coordinate group and corporate bookings together with the operations management, the Head of Gastronomy rocksresort, and the events department, ensuring internal communication via Groupsheet.
• You manage the occupancy of the restaurants in collaboration with the operations managers and continuously develop the reservation handling.
• You publish information about events such as sports events and other occasions.
• You review internal processes, suggest improvements, and act as the interface between F&B Administration and the Head of Gastronomy rocksresort.
• You support operationally in the restaurants as needed, including as a host/hostess, as well as at gastronomy events in the valley.
• You have a basic education or further training in gastronomy or in a commercial field.
• You bring experience in gastronomy and a strong understanding of operational processes.
• You work in a structured, organised, goal- and solution-oriented manner.
• You have a strong affinity for numbers, digital systems, and the development of services.
• You are communicative, engaging, and consistently act in a guest- and service-oriented way.
• You radiate joy and passion for gastronomy and embody our values.
• You think cross-departmentally and act in the interest of the entire company.
• You are curious, development-oriented, reliable, and consistently implement agreed tasks.

An attractive workplace amidst an extraordinary mountain world is guaranteed. You will become part of a dynamic, lively team and can help shape the further development of LAAX.

With us, you will find an environment where professionalism, pace, pragmatism, and humanity belong together. Look forward to numerous employee benefits, such as free mountain rides, discounts in our shops, hotels, and gastronomy businesses, as well as advantages for your family.

Start your professional adventure with the Weisse Arena Group by submitting your complete online application. We look forward to hearing from you.

Weisse Arena Hospitality AG

F&B Administration

Anja Maurer

www.weissearena.com I www.laax.com I rocksresort