Senior Sales Manager CRM Solutions (m/f/d)

About the job

• Acquisition of new customers and business expansion
• You identify and develop new business opportunities with medium-sized companies from various industries and build long-term customer relationships.
• In doing so, you use your personal network, market activities, partner contacts as well as qualified leads from sales and marketing initiatives.
• Management of the entire sales process
• From the initial needs assessment through the development of solution approaches to contract negotiations, you independently accompany sales opportunities and take responsibility for successful completion.
• You coordinate both direct business and complex tenders.
• You analyse the business challenges of your customers in the areas of sales, marketing and customer service and develop tailored digitalisation and CRM concepts.
• You use modern technologies, data strategies and AI-based applications specifically to demonstrate added value and efficiency improvements.
• For workshops, presentations, demonstrations and offer preparations, you work closely with consulting and solution teams.
• You coordinate the involved specialists and ensure a professional and convincing market presence.
• You further develop cooperation with technology partners as well as relevant market participants and identify joint business opportunities.
• You actively manage your sales pipeline, maintain relevant information in the CRM systems and prepare well-founded sales forecasts for management.
• You recognise trends, customer needs and market changes early and actively contribute your insights to the further development of offers, sales measures and market strategies.

• Several years of experience in sales of consultancy-intensive software, technology or transformation projects.
• Proven success in acquiring and closing complex customer projects.
• You have a deep understanding of CRM processes along the customer journey and know the interrelationships between sales, marketing, customer service and business processes.
• Knowledge of modern platforms
• Experience with CRM solutions, customer experience platforms or comparable business applications is an advantage.
• Knowledge in the areas of cloud technologies, data management or AI-supported applications complete your profile.
• You understand the challenges of medium-sized companies and know how to successfully position and sell digital transformation projects.
• You work in a structured and goal-oriented manner, master modern sales methodologies and are confident in demanding negotiation and tender situations.
• Fluent German and good English skills.
• Willingness to travel regularly within Switzerland and the DACH region.
• High self-motivation, strong customer orientation and entrepreneurial thinking.
• You appreciate teamwork and actively contribute to joint success with your positive and committed manner.