Glattpark
Customer Service Advisor 100%
- 27 March 2026
- 100%
- Permanent position
- Glattpark
Job summary
Join Schmohl AG, a renowned Swiss luxury car dealership. Experience a dynamic work environment with exceptional benefits.
Tasks
- Act as the primary contact for customers in the Bentley Aftersales area.
- Ensure smooth service operations from scheduling to vehicle return.
- Build long-term customer relationships and offer additional services.
Skills
- Technical or commercial training, ideally with vehicle technology qualifications.
- Strong customer service experience, preferably in the automotive sector.
- Excellent German and English communication skills.
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About the job
JOB BOARD
Customer Service Advisor | Service Advisor McLaren 100%
At Schmohl AG, you do not just look after vehicles – you accompany discerning personalities and their automotive masterpieces through a service experience of the highest calibre.
Founded in 1923, Schmohl AG is one of the oldest and most prestigious car dealerships in Switzerland. With the exclusive brands Bentley, Bugatti, McLaren, Rimac and Rolls-Royce, our traditional company stands for the highest quality, personalised service and automotive passion.
To strengthen our Aftersales team at McLaren Zurich, we are looking for a service-oriented and confident individual with a strong commitment to quality to join us by arrangement.
Your tasks:
In this central position, you are the first point of contact for our valued customers. You ensure a smooth process – from appointment scheduling to vehicle handover – and make sure that our service quality meets the highest standards. This includes:
- Personal and comprehensive support of our discerning customers in the Aftersales area
- Advice on service, maintenance and repair services at the highest level
- Preparation and follow-up of offers as well as active recommendation of additional services and accessories
- Planning, coordination and monitoring of all service orders in close cooperation with the workshop team
- Organisation of replacement mobility as well as pick-up and delivery services
- Responsibility for transparent and correct order processing including billing
- Clarification of warranty and goodwill cases as well as professional handling of complaints
- Ensuring a smooth and excellent customer experience throughout the entire service process
- Maintenance and development of long-term customer relationships
Your profile:
- Completed technical or commercial training, ideally with additional qualification in vehicle technology
- Several years of experience in customer service, preferably in the automotive industry
- Strong customer and service orientation as well as enjoyment in dealing with discerning clientele
- Confident German and very good English skills; additional languages are an advantage
- Confident use of MS Office and experience with industry-standard systems (e.g. VW or BMW systems)
- Structured, solution-oriented and independent working style
- High resilience, discretion and a confident manner
- Driving licence category B
What we offer you:
- An exclusive working environment in the luxury automotive segment
- Direct contact with international customers and iconic brands
- High level of responsibility and a varied working day
- Brand-related training and development opportunities
- A dedicated team at the modern Zürcher Glattpark location
- 26 days of holiday, free parking and attractive benefits
Would you like to combine your passion for automobiles with excellent service and become part of Schmohl AG? Then we look forward to receiving your complete application as a PDF by e-mail to bewerbung@schmohl.ch.
Direct applications are preferred.
Location: Schmohl AG, Stinson-Strasse 2, 8152 Glattpark / Zurich
Start: by arrangement
Contact: bewerbung@schmohl.ch
