Freelance Reception & Customer Service (m/f/d)

About the job

We are OFFICE LAB AG - a partner for workplace solutions. With a variety of our own workspaces in Switzerland, we offer co-working spaces, team offices, meeting and conference rooms, as well as professional support in developing individual workspace concepts. To ensure first-class care for our customers and guests during holiday absences, we are looking for a person as a Freelance Reception & Customer Service (m/f/d)on call.

Your tasks

• Warmly welcome guests and customers and provide professional support.
• Handle enquiries personally, by phone and by email in German and English.
• Provide information, record concerns and forward them to the responsible contacts.
• Support the daily business at reception with organisational and administrative tasks.
• Ensure an attentive and service-oriented appearance during changing assignments at various locations.

Your profile

For this role, we are looking for a service-oriented, reliable and communicative personality who enjoys working independently and keeping an overview.

• Experience in hospitality, reception or front office.
• Very good German skills / English skills are an advantage.
• A strong customer and service orientation as well as a neat, professional appearance.
• A reliable, independent working style and enjoyment in dealing with different people.
• Flexibility for on-call assignments and willingness to work at various locations (ZH, AG, ZG).
• Calmness, friendliness and an overview – even when it gets hectic.

Conditions

• On-call assignments at various locations, as needed and by mutual agreement.
• Hourly wage.
• Varied tasks with direct contact to guests and customers.
• Fixed once a month for 1-2 days on site at one of our locations to keep knowledge up to date and ensure quick task takeover at all times.

Interested?

Then we look forward to your application with a CV and a brief overview of your experience in hospitality or reception. Please also share your availability, possible deployment regions and your salary expectations per hour.