Service Team Leader East

About the job

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TCA Thermoclima AG was founded in 1974 and is headquartered in St. Gallen. With around 75 employees, it is today one of the Swiss specialists for climate, heating, and heat pump solutions. TCA stands for humanity, competence, and agility and distributes renowned brands such as Daikin, Aermec, Panasonic, Heliotherm, and BlueBox. Thanks to the modern central warehouse in Etziken (SO), TCA ensures high delivery readiness and efficient logistics.

Areas of responsibility:

Management of the service team in the East region

Technical support and quality control of service technicians

Technical review and plausibility check of service offers

Handling technical problems and communication with customers

Technical coordination of service deployments

Technical exchange with department heads and manufacturers

Developing and implementing training programs

Requirements:

Training or further education in climate, refrigeration, and/or heating technology

Field experience in service

Confident appearance, calm and factual communication, and independent work

Good IT skills in MS Office

Our offer:

Very interesting product portfolio including natural refrigerants

Attractive employment conditions in a human environment

Company vehicle or vehicle allowance

Pension fund: TCA covers 55% instead of the usual 50%

13th-month salary is paid proportionally in June and December

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