Emil Frey AG
Marly
Customer Service Advisor
- 21 August 2026
- 100%
- Permanent position
About the job
What you need to know about us
The Emil Frey Group is not only a Swiss family business with over 100 years of experience, but also one of the leaders in the automotive sector. Quality, tradition, innovation and customer orientation are the pillars of the company. Its main activities are the import of vehicles from global brands, operation of garages, logistics of spare parts and accessories, as well as the provision of financial services. Emil Frey SA Marly is an official sales and service partner for the brands Suzuki, Subaru, Kia, Mitsubishi, Zeekr and Jaguar & Land Rover and also has a bodywork service and a spare parts shop.Customer Service Advisor
Your tasks
- First point of contact for our customers in the service area
- Reception of repair and service orders
- Competent advice on service and repair offerings
- Preparation of quotes and invoices
- Coordination and scheduling of appointments between customers and workshop
- Ensuring smooth running of daily activities
- Maintaining customer relationships and active customer follow-up
Your profile
- Completed training in the automotive sector (e.g. mechatronics technician)
- Several years of experience in customer contact, ideally in the automotive sector
- Good communication skills, organisation and stress resistance
- High sense of service and customer orientation
- Good IT knowledge
- Category B driving licence
What we offer you
You will find a new challenge with exciting tasks and much more with us:- Numerous discounts (new and used cars, workshop work, spare parts, vehicle and health insurance, fuel cards, hotels, and much more)
- An independent, sound and attractive pension fund
- A long-term company perspective
- Individual opportunities for further training and development
- Minimum 25 days holiday
