Clerk Branch Offices (80-100%)

About the job

You want to get involved? We give you room to manoeuvre. You think ahead? We support you in doing so. Together we shape the future for our customers! Interested? We look forward to hearing from you!

The IV Office of the Canton of Bern is undergoing change and is focusing on a modern corporate and leadership culture. We want to align our actions more closely with the needs of our customers and advance digitalisation.

What you can achieve with us

• With your organisational talent, you support the Case Managers Integration & Pension Adults and help ensure that our customers receive new professional perspectives.
• You coordinate and carry out administrative tasks.
• You prepare documents and provide telephone information.
• Together with the other team members, you are responsible for the reception area and mail dispatch.
• You act proactively, contribute your own ideas and help to further develop the team.

Which skills are important to us

• You have a commercial education and at least two years of professional experience.
• Ideally, you are familiar with the social insurance system or are willing to acquire the relevant knowledge.
• Thanks to your quick grasp, you can independently take on tasks in a short time.
• You think and act in a service-oriented and empathetic manner towards customers and colleagues.
• You work efficiently and keep an overview even in hectic times.
• With your constructive, helpful and reliable manner, you contribute to a good atmosphere in the team.
• You are committed and bring motivation and initiative to your work.
• Your mother tongue is German or French, and you have very good oral and written skills in the other language.

What we offer you

• A meaningful activity and an environment where you have plenty of scope for design.
• Flat hierarchies, short communication channels.
• A collegial team where open communication is encouraged.
• A central workplace in Biel with the "Friendly Work Space" award as well as home office.
• Comprehensive training opportunities.

Benefits

Working hours:
Annual working time (42 hours/week), possibility to work part-time as well as remotely, paid breaks

Holidays:
At least 25 days of holiday per year, 28 days from the age of 45 and 33 days from the age of 55. Possibility of unpaid leave

Salary:
Cantonal salary system, gender-neutral and transparent salary policy. Full salary during parental leave, military, civil protection and civilian service

Social insurance:
Above-average contribution to the Bernese pension fund, payment of half the premium for non-occupational accident, supplementary accident and daily sickness allowance insurance

Education and training:Financial and/or time contribution to education and training projects

Health:
Ergonomically equipped workplaces, free fruit, discounted meals in the in-house restaurant, rest room, in-house massage option, contribution to fitness activities and loan bicycles

Does this suit you? Then get to know us! We look forward to your application.
For enquiries, Dominique Chappatte, HR Consultant, is happy to assist you at hr@ivbe.ch or 058 219 76 85.