Administration and Reception Manager

About the job

Introduction

Nestled in the centre of the charming village of Rougemont, the Hôtel de Commune is a historic, warm and welcoming house, where you can enjoy good food and the gentle alpine way of life. The hotel offers comfortable rooms with rustic charm, ideal for a mountain getaway, a romantic stay or a gourmet stopover. The restaurant, led by Chef Michaël Burri, is a true local gem: comforting, seasonal cuisine. The Hôtel de Commune is a lively place, rooted in its region.

We are looking for an Administration and Reception Manager to join our dynamic team and help provide an exceptional experience for our guests.

ACCOMMODATION AVAILABLE

Responsibilities

As Administration and Reception Manager, your main duties will be:

• Ensuring a warm and professional welcome for guests upon arrival and throughout their stay.
• Managing reservations, check-ins and check-outs with accuracy and efficiency.
• Supervising daily administrative tasks, including handling phone calls, emails and drafting offers.
• Managing schedules and operational needs related to the hotel and administration.
• Ensuring follow-up on payments and invoicing.
• Participating in the continuous improvement of reception and customer service processes.
• Coordinating with different departments to guarantee a smooth and memorable guest experience.

Qualifications

We are looking for a candidate with the following qualifications and skills:

• Previous experience in a similar role, ideally in the hotel or restaurant sector.
• Excellent communication and interpersonal skills.
• Fluency in French, with good knowledge of English. German is an advantage.
• Ability to work independently and manage multiple tasks simultaneously.
• Good command of IT tools and hotel management software.
• Team spirit, flexibility and customer orientation.

Benefits

By joining the Hôtel de Commune, you will benefit from:

• A warm and friendly working environment in the heart of the Swiss Alps.
• A passionate and committed team.
• Opportunities for professional development.
• Attractive working conditions adapted to the Swiss market.
• The chance to contribute to a historic and lively house, rooted in its region.

Application Information

If you are motivated to join a dynamic team and contribute to the excellence of the Hôtel de Commune, we would be delighted to receive your application. Apply now and be part of our alpine adventure!