Medical Secretary in the Emergency Department at 80% and in the Cantonal Health Brigade (BSC) at 90%

About the job

Company Description

With more than 13,000 employees representing 160 professions, the Geneva University Hospitals are a reference institution at both national and international levels. To learn more about our institution, take a few minutes to consult our 2025 retrospective by clicking  here .

With nearly 1,200 employees, the  Department of Acute Medicine  (D-MA) includes the departments of anaesthesiology, clinical pharmacology and toxicology, adult intensive care, and adult emergency services. It fulfils a fourfold mission through its services, which provide expertise in frequent interaction with all Geneva University Hospitals, thanks to a cross-disciplinary platform, with the aim of ensuring the best possible patient care.

The Emergency Department is a cross-disciplinary service tasked with welcoming patients 24/7 regardless of the nature of their health problem, ensuring rapid and effective care to direct patients to the most appropriate structure. The Emergency Department also provides urgent medical assistance at the cantonal level, coordinates and manages major events, while serving as a reference service for the canton’s structures.

Within this service, the Prehospital Emergency and Resuscitation Unit (Cantonal Health Brigade) provides urgent medical assistance by land and helicopter, as well as medical management of major events. It is a training unit recognised by the Swiss Society of Emergency and Rescue Medicine, with teaching activities covering all phases of medical and paramedical training. It also leads several research and innovation projects.

Job Description

Within the BSC (Cantonal Health Brigade) and the UPHR (Prehospital Emergency and Resuscitation Unit), you actively contribute to the smooth running of the teams by providing essential administrative support.

You enter assignments, schedules, etc. for the teams in Vision HR and ensure regular monitoring of various balances (doctors and paramedics), as well as on-call declarations. You manage very specific service documentation in compliance with institutional guidelines.

You draft and format various documents (correspondence, minutes, reports, development/update of procedures, etc.). You manage mail and electronic messaging. You provide management support for training. You carry out logistical tasks such as work requests, stock management, room bookings, and orders for specific equipment.

Thanks to your interpersonal skills, you collaborate with multidisciplinary teams, employees, partner sectors, private individuals, and other services. You develop a close relationship with your colleagues and ensure continuity of service by providing cover during absences to maintain service continuity.

Within the Emergency Department, you handle all administrative tasks related to patient care in the emergency service. You manage patient files, ensuring their proper trajectory, and handle document digitisation. You receive telephone calls and physically welcome patients and/or their relatives.

You manage patient and insurance files and complaints (monitoring, typing documents, research, filing, digitisation) and participate in the follow-up of billing files. You enter and update statistics related to activity. You enter assignments, schedules, etc. for psychiatric emergency doctors and ensure regular monitoring of various balances.

You draft and format various documents (correspondence, minutes, medical reports, reports, development/update of procedures, etc.) and carry out logistical tasks such as work requests, stock management, and room bookings.

Thanks to your interpersonal skills, you develop a close relationship with your colleagues and ensure continuity of service by providing cover during absences. More generally, your service-oriented attitude makes you an agile person ready to apply your versatility to serve the institution by working in different services according to needs. 

Qualifications

You hold a diploma as a medical secretary.

You have 2 to 3 years of successful experience in a similar position within a medical secretariat.

You have perfect command of French, both spoken and written, and proven writing skills. Medical terminology is easily understandable to you. Knowledge of English is an asset.

You have very good knowledge of IT tools (ECDL advanced level required for Word and standard for Excel, PowerPoint, Outlook and/or Web) as well as software used at HUG (DPA, DPI, GRECO, Qualiac, Opale).

With a good team spirit, you are able to work in a shared office with several secretaries.

While having excellent organisational and prioritisation skills, you are autonomous, dynamic, rigorous, and precise in the tasks entrusted to you. 

You also have the tools to cope with unforeseen events and easily manage stressful situations. Finally, you demonstrate a strong sense of confidentiality.

Additional Information

• Start date: as soon as possible
• Number of positions: 2
• Activity rate: 80% and 90% 
• Job class: 11 (ECDL required for class 11)
• Contract: permanent
• Application deadline: 17.05.2026
• Contact for information: Mr E. Fancello, Administrative and Financial Manager,
  tel. 079 553 82.10

Your application file must include a letter demonstrating your motivation, your CV, copies of diplomas and certificates required for the position, and the last 2 work certificates.

This announcement is addressed equally to women and men.

Wishing to engage in the fight against unemployment, HUG encourages applications coming from the Cantonal Employment Office.

Only applications submitted via the recruitment platform will be considered. Paper and email applications will not be processed.