Kanton Zürich
Winterthur
10 hours ago
Administrative Assistant 70 - 80%
- 20 May 2026
- 70 – 80%
- Winterthur
About the job
Administrative Assistant 70 - 80%The position for Mediation in Juvenile Criminal Proceedings conducts mediations on behalf of the five juvenile prosecution offices in the canton of Zurich. The mediation process is an offer for young people as well as involved adults to independently resolve conflicts and their consequences related to a criminal offence (as an alternative to criminal proceedings).
For the specialist office centrally located in the city of Zurich, we are looking to strengthen our team immediately or by arrangement with an open-minded, thoughtful, and humorous person as an Administrative Assistant 70 – 80%.
These tasks await you:
- Together with a colleague, you are the organisational hub of our specialist office and jointly responsible for the entire administration and management of the secretariat.
- You manage reception and telephone, triage enquiries, and competently provide information to young people, parents, professionals, and juvenile prosecution offices on administrative and certain substantive matters.
- You are responsible for case administration and correspondence, diligently conduct business and follow-up checks, manage our archive, and are responsible for compiling statistics.
- You coordinate appointments and support the mediators occasionally in the preparation and follow-up of mediation discussions.
- You support the team in the introduction and application of new software solutions and are the first point of contact for all matters concerning the IT infrastructure of the specialist office.
What distinguishes you:
- You have a commercial apprenticeship qualification (EFZ) and bring several years of relevant professional experience, for example in public administration or a comparable environment with extensive customer contact.
- You have pronounced organisational skills, work independently, and have excellent German language skills, both spoken and written.
- You are communicative, helpful, and bring a people-oriented optimistic attitude, but can also set boundaries well.
- You look forward to working with young people, are interested in the field of mediation, and have a high degree of integrity and discretion.
- You have proficient PC user skills (MS Office) and enjoy familiarising yourself with new systems and specialised applications.
We offer you:
- A varied and exciting activity with scope for creativity in a committed and collegial team.
- Room for initiative and the opportunity to actively contribute to the further development of the specialist office.
- Attractive employment conditions according to cantonal guidelines.
Application
Have we aroused your interest? Then we look forward to receiving your complete online application. We consider gut feeling important but not sufficient. Therefore, we use an online assessment in the application process. For further information, lic.iur. Monika Holzer, Head of the Mediation Office in Juvenile Criminal Proceedings, 043 259 47 06 or Angela Ryser, Personnel Manager, 043 258 41 78, will be happy to assist.
We look forward to receiving your complete application via our online tool.
