Sales Support Manager (m/f/d)

About the job

Looking for natural talents!

From the product idea to delivery, everything is done in-house. For over 30 years, we have been producing lavera ("the true one") natural cosmetics. As diverse as the lavera product world are the many areas of responsibility at Laverana International AG. Are you looking for variety, a great team, and daily challenges?

Then we are looking for you for our laverana team!

These exciting tasks await you

• You are the controlling and connecting instance between our international customers/partners, especially in Austria, and the internal departments, ensuring a smooth flow of information.
• Professional handling of customer enquiries is one of your core tasks – you communicate with our international customers at the highest level, both verbally and in writing.
• You actively support achieving sales targets and strategic partner management.
• You contribute to the further development of internal processes and bring in your ideas for optimisation.
• You are responsible for data entry, processing, and maintenance in various systems (SAP, SharePoint & Power BI), including maintaining customer master data and document management in SharePoint.
• You independently take on coordinating tasks and special projects for the sales team.
• You participate in annual meetings and negotiations and support customer development.
• You manage contract administration in close cooperation with internal departments.
• Creating meaningful analyses, reports, and documentation (e.g. processes, sales, supporting forecast accuracy with customers, analysis of marketing activities) is also part of your responsibilities.
• You support the Key Account Managers in all operational and strategic tasks.

Your profile: This is what excites us

• You have a commercial education or comparable qualification with several years of relevant practical experience in sales or key account management.
• You have very good English skills, both spoken and written; additional foreign language skills are an advantage.
• You have excellent proficiency with MS Office programmes.
• Ideally, you have knowledge of SAP R/3, Power BI, and SharePoint.
• You are characterised by a strong customer and service orientation.
• You possess convincing communication skills internally and externally, both spoken and written.
• You are willing to travel.
• Analytical understanding and the ability to create reports and analyses distinguish you.
• A careful and goal-oriented working style is natural for you.
• You work in a structured manner and can handle customers competently (preparing and negotiating problem solutions).

Benefits: What we offer you

• Flexible working
• Fair remuneration
• 30 days holiday
• A diverse range of tasks
• The opportunity to actively shape the future of a great, sustainable brand
• Being part of a dynamic team and a growing company

Please note that our offers may vary!

Is this your job? Then apply now!

Have we piqued your interest? Would you like to become part of the laverana team? Send us your application documents via our applicant portal by clicking on "Apply now". If you have any questions about the position or the process, please contact Antonia Malinowski at the telephone number 0511 67541 153.

About us

For over 30 years, lavera ("the true one") has been producing natural cosmetics. As diverse as the lavera product world are the many areas of responsibility at Laverana International AG. Are you looking for variety, a great team, and daily challenges?