Internship Customer Advisor Individuals - Others - Lens, Hauts-de-France, France

About the job

Internship Customer Advisor Individuals

Your daily tasks

Providing the best customer experience, that is your mission!

Supporting Sarah and Louis with the financing of their car, opening an account for little Théa who has just been born, helping Isabelle prepare for her retirement or Valentin finance his studies… On a daily basis as well as during key moments in life, you support customers in developing their projects.

You will join a welcoming, supportive team and your internship supervisor will ensure your training throughout your journey to develop the best of yourself.

Specifically, under the responsibility of your internship supervisor, you will be required to:

· Welcome, support and advise the agency’s customers by offering products and investments adapted to their daily needs (remote banking, savings, insurance, etc.) to build customer loyalty

· Contribute to the dynamism of your agency by being proactive with the advisors

· Work in synergy with our experts within the Bank

· Develop customers’ autonomy by promoting digital tools to ensure a smooth and satisfying experience, notably with the SG App

Could it be you?

Above all, it is your personality that we will appreciate!

• With excellent interpersonal skills and a true sense of listening, you know how to adapt to each customer profile

• You know how to persuade and demonstrate pedagogy towards your customers

• Dynamic and positive, you enjoy working in a team and show adaptability in all circumstances

• Rigorous and efficient, you know how to manage several tasks simultaneously

You are a student at Bac+2/3 level in university or business school with a specialisation in banking/finance and you master the Office suite

Internship duration: 4 to 6 months

More than a position, a springboard

From your arrival, you will be integrated into our teams and learn every day alongside our experts who will support you in your tasks. Gradually, you will gain autonomy on your projects to make this experience a real career accelerator. You will also discover the full diversity of our professions, in a sector that is constantly evolving and innovating.

To continue your studies or at the end of your journey, various opportunities may be offered to you within the Group.

How to join us?

1. You apply and your application is successful, congratulations!

2. You have an interview with an operational manager

3. Congratulations! You quickly sign your agreement and join your new team

Why choose us?

With 1,400 agencies and 25,000 employees throughout France, SG is the retail bank of the Société Générale group. At SG, you can develop your skills and deepen your expertise in an environment that combines challenge and kindness, offering you constant support from your manager and HR officer and the benefits of a large group. At SG, our success is based on team spirit, diversity and the complementarity of our professions. Committed alongside our customers and aware of our role to play, we support them in their development projects.

Joining SG means joining a team of talents, committed to their customers and focused on the future. At SG, grow your ambitions.