Bern
ServiceNow Consultant (all)
- 19 October 2026
- 80 – 100%
- 3013 Bern
About the job
ServiceNow is your universe - and you actively shape it. You bring people, requirements and technology together, develop suitable solutions and ensure that ideas become functioning services.
Your scope of influence
- You analyse and specify requirements with the specialist departments, moderate workshops and translate needs into features and stories
- From professional requirements, you develop solution designs and evaluate variants according to feasibility, maintainability, scalability, security, operation and integration
- You design and implement ServiceNow solutions and automation end-to-end - from configuration to technical adjustments
- You manage internal and external developers technically and professionally and ensure that implementation meets requirements, designs and platform specifications
- You review new ServiceNow functionalities and technologies for their benefits and contribute suitable approaches to the further development of the platform
- In 2nd and 3rd level support, you analyse complex faults and derive sustainable improvements for the supported solutions
What you bring with you
- You bring solid practical experience in configuration and automation with ServiceNow
- You are well versed in ITSM, CMDB, HRSD or Vulnerability Response
- You have experience in scripting and can independently implement technical adjustments in ServiceNow
- You are proficient in German and English and can communicate clearly with different target groups
- You work independently, in a structured and solution-oriented manner, combining pragmatic approaches with a sense of responsibility
- As a strong communicator and team player, you convey technical content appropriately for the audience and represent solutions to different stakeholders
Remote work
Questions about the application
Olivier Dolder
Recruiting Partner
olivier.dolder@bkw.ch
Questions about the position
We do not wish to receive enquiries from recruitment agencies. We look forward to your online application.
What you can look forward to
As a responsible employer, we offer:
- fair and market-oriented remuneration
- flexible working models
- tailored training and development opportunities
- comprehensive health management
- a progressive infrastructure
About us
BKW offers pioneering comprehensive solutions in the fields of energy, buildings and infrastructure - internationally and in partnership. With around 12,000 employees, we build modern networks, generate renewable energy and realise energy-efficient buildings. For this, we seek people with passion who want to contribute together with us to society and the environment of tomorrow. Become part of the BKW network and help us shape liveable living spaces!
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