Social Work Specialist, Focus on Individual Tenant Support (60-80%) (m/f/d)

About the job

ITOBA supports property owners, administrations, and tenants with social challenges related to housing. We combine sociocultural, social work, and social spatial approaches with practical solutions for good coexistence.

To expand our services in individual tenant support, we are looking for an experienced social work specialist who will enrich our interdisciplinary team with their expertise and new perspectives. You actively contribute your social work expertise and enjoy developing new services and projects with us. The core of the role is advising and supporting tenants in challenging housing and life situations, assisting in change processes, and collaborating with administrations, property owners, and social agencies.

What to expect

• A meaningful and varied role at the interface of social work and community development
• Ample scope to apply your social work expertise and co-develop new services
• Independent work with high personal responsibility and professional exchange within an interdisciplinary team
• Direct contact with people and the opportunity to develop sustainable solutions together
• Short decision-making paths, a committed team, and an open corporate culture
• Flexible and autonomous working hours with annual working time and home office options
• Opportunities for professional and personal development through intervision, supervision, further training, and wellness offers

Your tasks

• Advising and supporting tenants in demanding housing and life situations
• Supporting tenants during renovations in occupied conditions, especially with personal challenges, uncertainties, and stresses
• Assisting tenants in finding follow-up solutions and coping with associated changes
• Independent case management and coordination of individual support processes including documentation and reporting
• Supporting tenants with administrative matters and contacts with authorities and specialist agencies
• Mediating between tenants, administrations, property owners, and other stakeholders
• Planning and conducting community-building measures such as information events, workshops, or small tenant gatherings

You...

• have a degree in social work (FH/HF) or a comparable qualification
• bring several years of experience in social work counselling, individual case support, and independent case management
• enjoy working between individual casework, networking, and interdisciplinary collaboration
• actively contribute your expertise and enjoy developing new approaches and services with the team
• communicate confidently and empathetically with people from diverse backgrounds and stakeholder groups
• work independently, in a structured and solution-oriented manner, and gladly take on responsibility
• ideally have knowledge or experience in social spatial or sociocultural work
• hold a category B driving licence

Any questions? Ivo Richner or Brigitte Häfelfinger will be happy to provide information, Tel 056 552 00 32.