Digital Consultant Inbound 60 - 100 %

06 January 2024
60 – 100%
Permanent position
Gümligen/Bienne

Job summary

Join Valiant, a Swiss financial services provider simplifying banking. Enjoy a supportive and innovative work environment.

Tasks

Contribute to high customer satisfaction by advising on basic bank products.
Support customers in using digital channels like online banking and apps.
Identify opportunities to offer additional products and services.

Skills

Completed basic training in the service sector required.
Fluent in German and French is essential.
Friendly, patient, and solution-oriented personality needed.

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About the job

Simplifying together. Because life is full of possibilities. And at the same time has become complex. That is why we are looking for employees who drive simplicity forward together with us.

You will

make an important contribution to high customer satisfaction by advising customers on basic banking products – both via video and telephone

support customers in using digital channels (e.g. online banking, mobile app, one app)

identify potential opportunities to offer additional products or services

actively contribute to achieving the defined goals with your efficient way of working

You bring

a completed basic education in the service sector

German and French language skills

a courteous, sociable, patient and solution-oriented personality

enjoyment in contact with people as well as in advising and selling

Questions about the application process

Ms Sonja Brechbühl will be happy to provide you with information.

About us

Valiant is an independent Swiss financial service provider operating exclusively in Switzerland. It offers private customers and SMEs a comprehensive, easy-to-understand range of financial services. Valiant is locally anchored in the following 15 cantons: Aargau, Basel-Landschaft, Basel-Stadt, Bern, Fribourg, Jura, Lucerne, Neuchâtel, Schaffhausen, Solothurn, St. Gallen, Thurgau, Vaud, Zug and Zurich. In addition, it is present throughout Switzerland thanks to innovative digital services. Valiant has a balance sheet total of 38.2 billion Swiss francs and employs around 1200 staff – including over 70 trainees.