Front Office Manager 100% (m/f/d)

What is my role?

• Leading a team of approximately 7 employees

• Responsibility for the entire organisation and coordination of daily front office operations

• Active support of the team in day-to-day operations

• Scheduling and training of new employees

• Optimising and standardising processes and quality standards

• Active support of revenue management through targeted control of room sales and correct maintenance of booking systems

• Responsibility for the correct processing of daily and monthly accounts as well as control of debtors

What do I need to be successful?

• Completed training in hospitality or at a hotel management school is essential

• Several years of leadership experience as a front office manager or deputy is essential

• Proficient use of Protel and other front office tools

• Hands-on mentality and an independent as well as guest-oriented working style

• Training in revenue & yield management, which you have already actively applied

• Very good German and English skills, additional languages are a plus

• You are a respectful leader, actively promote team spirit and motivate your employees to perform at their best through loyalty, commitment and flexibility

What are my benefits?

• A permanent position with professional induction period

• Varied work with high personal responsibility and short decision-making paths

• Fine staff catering and staff accommodation if required

• Interesting discounts in the hotel and for family & friends

• Individual support in professional development

• Pleasant working atmosphere in an open-minded team that enjoys delighting guests

What distinguishes the company?

Our client runs an established conference hotel in Central Switzerland with excellent transport connections. The 4-star facility includes modern seminar infrastructure, rooms of a high standard and catering facilities. With a dedicated team, our client focuses on first-class service and culinary quality.

Languages
German: C2 - Native level
English: B2 - Very good

Work location
Canton of Zug

Vacancy number
VA-FBS-WFN