Clerk: Daily Mail (60%)

About the job

You want to get involved? We give you room to manoeuvre. You think ahead? We support you in doing so. Together we shape the future for our customers! Interested? We look forward to hearing from you!

The IV Office of the Canton of Bern is undergoing change and is focusing on a modern corporate and leadership culture. The Service Centre, as the service centre of the IV Office Bern, ensures that processes, services and benefits are provided efficiently, uniformly and with high quality. For the processing of daily mail, we are looking for a committed person to join the In- & Output team, who works in the mornings.


What you can achieve with us

• You process incoming mail efficiently – from screening and quality control to forwarding or returning original documents.
• You ensure that customers receive a prompt acknowledgement of receipt and support them with information on the registration and document process.
• You coordinate the flow of mail and documents within the company and contribute to smooth operations.
• With your careful working method, you ensure the quality of our services and a professional appearance of the Service Centre.
• You prepare preliminary files for further processing and ensure high data and document quality.

• You have completed basic training and have several years of professional experience in an administrative environment.
• You work precisely and in a structured manner and keep an overview even with changing tasks.
• You remain calm and focused even under high workload.
• You appreciate clear processes, adhere to agreed guidelines and thus contribute to reliable processing.
• You are available in the mornings.
• Experience in mail processing or administration is a plus.
• We are a bilingual (German-French) company. Active knowledge of the other language is desirable.

Working hours:
Annual working time (42 hours/week), possibility to work part-time as well as remotely, paid breaks

Holidays:
At least 25 days of holiday per year, 28 days from the age of 45 and 33 days from the age of 55. Possibility of unpaid leave

Salary:
Cantonal salary system, gender-neutral and transparent salary policy. Full salary during parental leave, military, civil protection and civil service

Social insurance:
Above-average contribution to the Bernese pension fund, payment of half the premium for non-occupational accident, supplementary accident and daily sickness allowance insurance

Training and further education: Financial and/or time contribution to training and further education projects

Health:
Ergonomically equipped workplaces, free fruit, discounted meals in the in-house restaurant, rest room, in-house massage option, participation in fitness activities as well as loan bicycles