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Customer Service Clerk I Support Western Switzerland 100% (a)
- 15 September 2026
- 100%
- Permanent position
- French (Fluent), German (Fluent)
About the job
We are one of the leading Swiss manufacturers of high-quality shower partitions. Our traditional brand stands for excellent product solutions and future-oriented concepts tailored to the needs of our customers. However, the decisive difference is made by the people with us, who contribute to the success of our customers and the excellence of our brand with their personal commitment, reliability, and enthusiasm. Competent employees, supported by the latest infrastructure, ensure the high level of our services throughout Switzerland: personal, direct, and close to the customer.
Do you enjoy daily customer contact and are you an organisational talent? In addition, do you speak fluent French and want to use your language skills every day? Then we look forward to your application as
Customer Service Clerk I Support Western Switzerland 100% (a) 100
Your Tasks
- Receiving, recording and processing enquiries and service orders
- Competent advice and support for our customers and internal contacts
- Deadline monitoring and coordination with the sales, production and shipping departments
- Order processing as well as scheduling of our service technicians, fitters and freelancers
- Handling customer complaints
- Checking work reports
- Recording spare parts orders from service technicians and fitters
- Correspondence in German and French
Your Profile
- Commercial basic training with technical understanding or technical basic training with commercial further education
- Confident German language skills, spoken and written
- Good French language skills, spoken and written (B2)
- Good MS Office skills and IT affinity
- Customer-oriented, careful and proactive personality
We Offer
- Modern corporate culture with short decision-making processes
- An exciting and varied role combined with a 40-hour week
- Attractive holiday entitlement with 25 to 30 days per year (depending on age)
- Additional benefits such as contribution to fitness subscription, discounts at petrol stations, etc.
- Free parking on site and e-charging stations for electric vehicles
- Own pension fund with supra-mandatory benefits
We look forward to receiving your complete application documents with photo, which you can submit online.
For further information, please contact:
Bekon-Koralle AG
Andrea Gwerder
Team Leader Customer Service
Tel. +41 62 748 60 02
andrea.gwerder@koralle.ch
