Stobag AG
Muri
2 months ago
Technical Clerk, 100%, (m/f/d)
- 31 March 2026
- 100%
- Permanent position
- Muri
Job summary
Join our dynamic team as a Technischer Sachbearbeiter in Muri, AG! This role offers a collaborative work environment with diverse tasks.
Tasks
- Provide expert support to partners and customers in multiple languages.
- Manage order processing and inquiries efficiently in SAP ERP.
- Collaborate closely with production, logistics, and sales teams.
Skills
- Technical background with experience in sales support and order management.
- Strong customer-oriented communication abilities.
- Proficiency in Microsoft Office and SAP C4C is a plus.
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About the job
Technical Clerk, 100%, (m/f/d)
Muri, AG
YOUR TASKS
- Competent advice and support for specialist partners and end customers via various channels (C4C, email, telephone, showroom) in multiple languages (DE/IT/EN)
- Comprehensive order processing of offers and orders in the ERP system (SAP) including providing information on ongoing orders and service cases
- Close cooperation and coordination with internal interfaces such as production, logistics, shipping as well as support for regional sales managers
- Ensuring efficient processing and scheduling of service requests as well as guaranteeing telephone availability within the team
- Maintenance and updating of customer data in the CRM (SAP C4C) as well as ensuring data and document quality (formal, content, pricing)
- Participation in projects as well as support in customer workshops and internal training sessions
- Ensuring order and cleanliness in the customer center, showroom, and warehouse area
- Active participation in team meetings, reports, and continuous development of own product and process knowledge
YOUR PROFILE
- Technical basic training and experience in internal sales and order processing
- Interest in acquiring broad specialist knowledge
- Friendly, customer-oriented personality with an understanding of the essentials
- Very good written and spoken German skills
- Good knowledge of common Microsoft Office programs
NICE TO HAVE
- Good written and spoken English and Italian skills
- Knowledge of the SAP C4C system
