Head of Information Technology (100%)

About the job

Graphax AG, headquartered in Spreitenbach with eight branches in the German and Western Switzerland regions, employs around 190 people. Due to a broad range of services and thanks to our team of experts, we are among the leading providers of innovative technologies in the areas of Enterprise Content Management, printer fleet management, and complete solutions for digital as well as paper-based document workflows in the B2B market. Our services include comprehensive packages consisting of consulting, hardware and software solutions, services, as well as service and support.

We are looking for a committed and experienced leader for our leadership team.

Your Tasks

• Leading a modern IT organization consisting of the following three departments (18 people):
  • IT Infrastructure & Security: Operations, support, client management (Intune), Azure and M365 cloud management, information security, telephony, and network
  • Business Applications & Data: Dynamics 365 Sales and Customer Service (CRM), NAV (ERP), and Microsoft Fabric for reporting (OneLake, Power BI)
  • Development & Engineering: Development of customized solutions for our customers based on established products (e.g., M-Files, Develop, ChronoScan, Ysoft SafeQ)
• Responsibility for the digital transformation of the entire company, i.e., the use of state-of-the-art technologies to create added value for customers, employees, and the organization as a whole. Starting with process automation (end-to-end), the development of new digital offerings, up to enabling employees
• Responsibility for the continuous development of the IT landscape according to business needs (enterprise architecture)
• Responsibility for the central value creation lever AI & data including identification and implementation of use cases as well as further development of Graphax's central data hub and promotion of a data-driven culture
• Strategic further development of customer-oriented products, platforms, and engineering services
• Building and further developing IT service management, especially establishing professional change, problem, and provider management
• Management of key projects (e.g., ERP renewal/replacement of NAV, data management development)

Your Profile

• University degree in business administration, computer science, or business informatics
• At least 5 years of experience in a senior IT role (e.g., CIO, CDO, CTO, Head of IT, IT Director)
• Proven success in digital transformation and leading transformation processes, process automation, and building and managing modern IT landscapes
• Solid experience in several of the following areas:
  • IT infrastructure & IT security
  • Business applications / ERP-/CRM systems
  • Data management, BI, analytics, and AI use cases
  • Software development & technical platform architecture
• Customer-oriented technical services / engineering services
• Strong leadership skills with clear communication and high implementation strength
• Entrepreneurial and strategic thinking combined with a hands-on mentality
• High innovation power and enthusiasm for data, AI, and modern technologies
• Strong customer orientation
• Fluent in German, fluent in English (at least C1)

Our Offer

• An exciting, versatile, and responsible position in a market environment with future potential and plenty of freedom to shape – your ideas, your impact
• Flat hierarchies and short decision-making paths with 190 professionals who stick together
• Attractive employment conditions (pension fund with choice plans, modern office spaces, home office, parking, etc.)
• Opportunities for further development – certifications and on-the-job training
• Inspiring, dynamic environment in a strong company with tradition and innovative strength

Have we sparked your interest and would you like to make a valuable contribution to the success of a leading company? Then we look forward to your application. Please apply exclusively via our online application portal. If you have questions about the position, please contact Sara Bieri, Head of HR & Culture, phone +41 58 551 10 94.