Junior Business IT Specialist (bilingual)

About the job

Abacus Research AG is an owner-managed Swiss software company that has been successfully developing ERP software since 1985. Today, Abacus is the largest independent Swiss provider of business software.

Abacus stands for sustainable success, technological excellence, and entrepreneurial innovation. From its headquarters in Wittenbach and other locations in German-speaking Switzerland, Romandy, Ticino, and Germany, Abacus develops forward-looking software that makes companies more efficient, connected, and intelligent.

At Abacus, personalities who drive ideas forward and take responsibility work together. An open corporate culture, flat hierarchies, and plenty of room for initiative create an environment where development is actively encouraged.

We are specifically looking for a person in German-speaking Switzerland for Abacus Research AG who can competently support French-speaking customers as well.

Your challenge

• Technically inclined and eager to learn, you handle complex enquiries from customers and sales partners in 2nd and 3rd level support regarding Abacus applications (order processing, production planning & control system, and CRM) in German and French
• You independently take on manual and automated software testing as well as quality assurance of all Abacus modules
• You conduct customer training sessions in Wittenbach and other Abacus locations in German and French
• You document applications and processes for internal and external purposes
• You continuously develop yourself and become an Abacus expert

Your qualities and talents

• Commercial basic training (apprenticeship, WMS, IMS, HMS, etc.) – BMS is an advantage
• Negotiation skills in German and French
• IT affinity and interest in business processes
• Initial experience in industrial companies and touchpoints with various departments desired
• Ideally further education (HF, FH, university) in (business) informatics or similar
• Communication talent, openness, and a hands-on mentality

Do you have an affinity for IT and business processes? Have you always wanted to competently advise customers on business topics and fill your technical experience bag?

Then Sandro Lenz looks forward to receiving your application documents or your call.
A cover letter is not required for this position.