Universitätsspital Basel
Basel
2 months ago
Administrative Employee Customer and Service Management / Secretariats 80-100%
- 06 March 2026
- 80 – 100%
- Basel
Job summary
Join our dynamic team at USB, a leader in healthcare innovation. Experience a supportive work environment with great benefits.
Tasks
- Handle service-oriented customer inquiries as the first contact point.
- Perform administrative tasks like meeting and conference coordination.
- Conduct regular case and performance checks using various monitoring tools.
Skills
- Swiss vocational certificate as a business professional is an advantage.
- Strong IT affinity and proficiency in German.
- Customer-oriented with excellent teamwork skills.
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About the job
What you can achieve
- Service-oriented handling of customer inquiries as the first contact and coordination point
- Completion of organizational and administrative tasks, such as preparation and coordination of meetings and conferences
- Invoice checks and processing of invoice rejections and inquiries
- Regular case and performance control using various monitoring tools
What you bring with you
- Federal diploma of vocational education and training as a commercial employee advantageous
- Experience in a hospital environment desirable
- High IT affinity
- Very good German skills, English or French skills advantageous
- Strong service and customer orientation as well as teamwork skills
Your benefits at USB
- Attractive salary policy and excellent social benefits
- Discounts in shopping, sports, and leisure
- Support with moving and finding accommodation
- 25 vacation days plus 5 additional flexible days off
- Support for further education and career planning
- Campus in the heart of Basel and the tri-border area
- Comprehensive childcare options
- Free sports and exercise program
About USB
There are many reasons to join us: Working at USB primarily means being part of a dedicated team of over 7,500 employees from around 90 nations. Our lively daily routine is characterized by pioneering research, top-level medicine, and knowledge transfer at the highest level. Added to this are a modern corporate culture, interdisciplinarity, inspiring innovative power, and diverse training and development opportunities.
Would you like to help shape the hospital of the future with us? Then become part of us! #TeamUSB
